Service was fine. I'm a pretty regular customer. Sometimes it is hard to get any service advisor on the phone, and they don't call you back in a timely manner. As for the coutesy vehicles, I have said this before. They should be first come, first serve. Not just 2011 and newer cars. I have a 2006. Us older car owners are BNW's cash cow. We pay out of pocket or our extended warranty pays them. The newer car owners cars are still under warranty so they don't make any money on them.
A reliable car for a young professional
by Greg from Bowie, MD
January 13, 2019
I was looking for a reliable car to start my professional career, something to get me back and forth to work without issue. This car is that car. It has great handling, the design looks good, and it has parking assist features. The only things that I dislike about the car are that there is no sunroof and that there is no navigation in my model.
These staff members, starting with Alyson and Abraham then Chapman and Jimmy (and others I spoke with), were quite friendly and patient with me and worked with me until I was totally satisfied. There were no gimmicks - just the facts! Most importantly, I felt at ease among them during the buying process. Thank you, Jimmy, for the delicious lunch! Would recommend that dealership.
by Roz007 from Bordentown NJ
January 7, 2019
Heavier than my 2005 325. Nice quiet ride. 6cyl engine has plenty of power and decent mileage. Very nice interior with enough storage for a convertible. Not fond of the Idrive. I rarely use it for navigation. I am old school and miss a dip stick. I am very satisfied with this car.
This was the absolute best experience I have ever had car shopping. What attracted me first was the vehicle listed $5,000 cheaper than other Models of the same year WITH higher mileage. Not only was the vehicle in excellent condition but so were the staff. David was the car salesman and Crystal was his helper and David made an impossible deal possible. I have never been so satisfied with an experience until then! Would recommend any and every one to visit this dealer.
Love bmws and if they have been taken care of , yo
by Bamaboy from Cookeville tn
January 13, 2019
Love it and driving is amazing !!! Germans rule lolthey are super cars and pleasure to drive , dont be affraid of used bmw , have it checked out and enjoy
Donald Taylor was a great help. He made me feel like I have been buying cars with this dealership for many years.
Loaded BMWs make me happy
by John from Mequon, WI
January 4, 2019
Really pleased so far with this car. I have never owned a 4 Cylinder BMW before. Seems to have enough power. I wish it sounded like a 6 though. Heated steering wheel is awesome in WI. heated back seats. Automated blinds. This is our first BMW that is more modern. Still getting used to all the options. Sat radio, heads up display, etc.. Happy so far.
I don't normally take the time to write a review, but I felt obligated due to the great service I received. I came in looking for a specific car. My agent didn't rest till he found that specific car. He was very nice and courteous. I never felt pressured into anything which was very appreciative. I'd highly recommend Jack Ingram Nissan.
Very clean responsive car
by Bmw fan from Mesa Arizona
December 22, 2018
This car was driven when we were on vacation in the USA. We are snowbirds who are now driving down from our home. The car has been a lot of fun to drive but we do not need the extra vehicle now.
First I want say thank you to Robert Rego, internet manager who made the process of purchasing my BMW pleasant. No comparison to past experiences at other dealerships where it alway seems to be very stressful and unpleasant. From my first contact with Robert he handled our process in a very personal and professional manner. The amount of times that he went way above the call of duty to make our experience purchasing this car a good one was countless. I had no idea there were still people out there who know good customer service and above all know how to provide this service sincerely. Sonic BMW of Montgomery you are very lucky to have such a special individual working for and representing your company. I would definitely buy from Robert and BMW in the future and would recommend to anyone to contact Robert, he will work for you and you can believe what he tells you.
Thanks again for everything.
CL, BMW X5
Beautiful car inside and out!!
by Lori I from Cranston, RI
January 6, 2019
This car meets all of my needs. Not only a beautiful looking car. Love the way it handles. My first BMW and I know it won’t be my last. Great purchased I made.
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