Lucien and Lexus of Marin provided excellent service in resolving a difficult and unusual repair job!
Brilliant Trade In
by Peter Muschamp from Finger Lakes NY
December 6, 2018
I recently traded my R32 for a 2016 BMW328ix Luxury Wagon. It's a super car with all the bells and whistles. From the design, comfort, handling and performance there's not too much to be disappointed about. It's my first BMW and so far I'm very impressed.
Alpha Cars in Mass were brilliant from step one to driving the vehicle off their beautiful property.
I will never buy a car from anybody else LUIS CHINCHILLA is the man....best experience ever, I call asking for price, He did such a good job over the phone that I drove to the dealer and got the best deal ever.
Wonderful car with both comfort and performance
by BrentC1974 from Biloxi, MS
December 31, 2018
Definitely met our needs and enjoyed the performance it offered as well as the fuel economy. It’s the total package really, style, performance, comfort, and economic.
Wonderful experience! They took time to go through some things on the car that i wasn't aware of.
I love it.
by BlackManWorking from Cheltenham, PA
January 7, 2019
The 328i is an excellent all around vehicle. From the exterior to the interior there isn't one feature of this car that will disappoint. This car handles like a fine tuned machine. BMW's are for road enthusiasts and I recommend this car.
Ruby worked with me to resolve the problems the BMW was having. A real pleasure to work with her.
2015 BMW 328i
by Paul from Tacoma, WA
November 26, 2018
The car has met all my needs. I get the best gas milage in ECO Mode of any car I have owned in the past 10 years. In performance Mode the car performs as a BMW should, it is fast off the line and corners smooth as silk. This is my second BMW and I can't imagine driving anything else!
Love love love working with this group. From discussions via email with Michael to buying my i3 from Adam, who jumped in to show me around when Michael was off. I had a great tutorial on my fabulous new electric BMW with Kai about a month after I purchased the car. It is amazing and so is this great team!
Looking forward to owning such a wonder car.
by csapienza from Pembroke Pines, FL
November 25, 2018
I think this car is absolutely beautiful and in excellent condition. At the moment, I couldn’t be happier with my decision to purchase this car.
I've had my 2016 BMW 535iX GT since November. I ordered it so I could get the color and options I wanted, and have been very pleased with my experience. Hansel's sales staff took good care of me during this process, which took about three-months. Since taking delivery in November, I have used their service department once, to cure a noisy windshield wiper issue. They accurately diagnosed and fixed this problem under warranty, and while I waited. I also made a recent visit to spend an hour with one of their "BMW experts" to have them show me a few things that I hadn't yet discovered about my new car. Both of these recent visits have been 100% positive, and I can highly recommend Hansel BMW!
Won't drive anything else
by bmwfan18 from Tampa,FL
June 6, 2018
The 3 series sedan is the perfect size for me and it is good on gas. I don't think I would drive anything else in it's class. I plan on leasing another at the end of this year.
The car buying experience with Kevin, the Internet Sales Manager, was awesome: customer service oriented, no haggle, priced to sell, and quick response. I highly recommend and plan to return on future purchases.
It's been the best car I ever owned
by Robert from Vermilion ,Ohio
October 14, 2018
This car is quick and nimble and handles like a dream. It's great on gas. It turns heads when the top is down. It's more than I ever expected.
I just bought a '15 i3 and could not be happier with the experience. Nyomi was the sales person I worked with. She was helpful, cordially professional and made sure all of my concerns were handled. She called when needed and was available as I needed to ask a question or fix something. She always got back to me and solved my issue.
A reliable car for a young professional
by Greg from Bowie, MD
January 13, 2019
I was looking for a reliable car to start my professional career, something to get me back and forth to work without issue. This car is that car. It has great handling, the design looks good, and it has parking assist features. The only things that I dislike about the car are that there is no sunroof and that there is no navigation in my model.
BMW SF is an awesome experience with great service. Everyone is friendly and very knowledgeable. I couldn't ask for better service anywhere! It is so worth the cost buying a new vehicle from them.
Thank you all!!
Beautiful and fun car
by DonaldDursy from Spokane, WA
June 28, 2018
I have owned this car for a little over a year and beyond met my expectations. It is very fun to drive, it looks beautiful and is very comfortable.
Our car buying experience was hassle free. We didn't have to spend a lot of time negotiating. Unlike other places, the customer service focused on our needs and did not try to sell us something we didn't want.
by TomG from Falls Church City, VA
June 5, 2018
Great car for winding roads. Mine is the xdrive model so a little light rain is no problem on the curves. A few inches of snow haven't been a major problem.
I loved the no hassle and great price on warranties. I would recommend CarMax to everyone.
Certified preowned, 3 years down the road
by Lessona learned from San Luis Obispo
November 14, 2018
Having previously owned a BMW Z4, I knew repairs and maintenance are very expensive so I purchased a maintenance warranty at the time of purchasing my pre-owned BMW 328i. Little did I know that the brakes on the BMW 328i 2013 edition would last to 90k. Can you believe it? I can't, but that's what COAST BMW OF SAN LUIS OBISPO is telling me as my maintanence package was about to expire and I asked for (and was promised by the forder finance manager ). Oh, and that they only require oil change every 15,000 miles.....again what my on board computer tells the "service writer". Not much value to a $2600 maintanence package. I got 2 oil changes and 2 sets of wiper blades during the 3 years of the warranty period. I like the car, but dislike the "service" after the financing was done.
Best car buying experience ever. It was a pleasure to work with Howard Gerber who helped us every step of the way to get our perfect car!
Omen of the best car I have ever owned.
by Nei A. from OK
January 6, 2019
This car is excellent in performance and it’s a luxurious car that meets all my needs.
I love it and enjoyed driving it.
One of my favorite things in this car is it’s 4 cylinder motor that when driving in turbo mode, it is fast as you can think.
Recently, we purchased a CPO from Internet Sales Manager JV. He is very responsive to questions, keeps his commitments and is very knowledgeable. He understood what we were looking for and found the perfect car for us! We'll certainly be returning to Concord and JV for our future needs.
by L.Y. Fan from East Lansing, MI
November 27, 2018
My first BMW. Fast, comfortable, roomy, and excellent fuel economy. I commute daily, and and impressed by the over 30 mpg mileage. Seat warmers, steering wheel warmer and awd make it a great winter car. Great car made from high quality materials, very dependable and efficient. Great handing is a no brainer its a BMW ?
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