BMW of Annapolis did not confuse their car dealership with a car museum. Arnita Wilson and Michael Fastman were great to work with and did their best to ensure the process of spending my hard earned money and getting something for it was easy.
Looking forward to owning such a wonder car.
by csapienza from Pembroke Pines, FL
November 25, 2018
I think this car is absolutely beautiful and in excellent condition. At the moment, I couldn’t be happier with my decision to purchase this car.
I recently was a victim of car theft and needed a car in a hurry. The salesman, Jared, was very helpful in finding a vehicle that was both affordable and comfortable and had the features I needed. Ask for him if you come here 🤙🏾
BMW freakin ROCKS!!
by MikeCop from OLD BRIDGE , NJ
January 12, 2019
Just love this car! Great ride! Love the leather heated seats and the moon roof. Oh and the heated steering wheel!! Navigation and run flat tires too!
Patient, informative, patient, helpful...and patient!!! I don't like working with technology, but Jonathan made setting up my phone and explaining how it worked very easy. Thank you!
I love it.
by BlackManWorking from Cheltenham, PA
January 7, 2019
The 328i is an excellent all around vehicle. From the exterior to the interior there isn't one feature of this car that will disappoint. This car handles like a fine tuned machine. BMW's are for road enthusiasts and I recommend this car.
My husband and I were shopping for a car and Harold Blackwell greeted us at the door. He made buying a car a wonderful experience. He was very informative, professional and honest.
Omen of the best car I have ever owned.
by Nei A. from OK
January 6, 2019
This car is excellent in performance and it’s a luxurious car that meets all my needs.
I love it and enjoyed driving it.
One of my favorite things in this car is it’s 4 cylinder motor that when driving in turbo mode, it is fast as you can think.
My wife and I found our visit and subsequent purchase of a vehicle from Catonsville's dealership to be easy and timely. Client Advisor Harold Blackwell was so helpful, professional, courteous, and knowledgeable about the cars and buying process. Harold is the type of person I would recommend to others when purchasing a vehicle from your dealership.
by L.Y. Fan from East Lansing, MI
November 27, 2018
My first BMW. Fast, comfortable, roomy, and excellent fuel economy. I commute daily, and and impressed by the over 30 mpg mileage. Seat warmers, steering wheel warmer and awd make it a great winter car. Great car made from high quality materials, very dependable and efficient. Great handing is a no brainer its a BMW ?
My experience at Koons was nothing less than extraordinary. Micaiahs service was awesome. He kept his communication with me at all times, he went over & beyond to make sure i was satisfied. I would recommend anybody who???s looking for results to come to Koons. I honestly have nothing negative to say at all & i appreciate everybody who was involved in helping me get my new car.
by JuliosHairHut from McMinnville, OR
November 8, 2018
This car is a fun and very responsive car! I would recommend this to any one who is interested in a car that gives the driver a thrill!
My husband and I were shopping for a car and Harold Blackwell met us at the door. He was very professional and made our car shopping experience wonderful!
Yes I'd buy it again!
by WeatherBroker from Southern Oregon
November 26, 2018
VERY comfortable, rather sexy, and so far very reliable. All-wheel drive in a nice package. Everything works well together, and I've been super-happy with this vehicle. The iDrive system sometimes seems to require more steps than I'd like, but it works. This is a great vehicle, and I'm happy!
I had a wonderful experience at Academy Ford. The saleslady, Ashley, truly listened to me when I told her what I wanted and she guided me to the right car. She had a lot of patience ! Because of Ashley I ended up with the car I truly love :)
I worked with Christian McClure and he couldn???t have been more helpful. I didn???t really know what I wanted when I walked into the dealership and he walked me through different options and helped me settle on the 330e. He was flexible on price and didn???t push anything on me. It???s by far the best car buying experience I???ve had and will definitely go back when I???m ready for another.
by Roz007 from Bordentown NJ
January 7, 2019
Heavier than my 2005 325. Nice quiet ride. 6cyl engine has plenty of power and decent mileage. Very nice interior with enough storage for a convertible. Not fond of the Idrive. I rarely use it for navigation. I am old school and miss a dip stick. I am very satisfied with this car.
Worked with Andy Alexis Sr. on a 328i I found online. Had a poor experience at a dealership closer to home but drove 40 miles from Towson and would do it again. Great Experience. Thanks Andy
A reliable car for a young professional
by Greg from Bowie, MD
January 13, 2019
I was looking for a reliable car to start my professional career, something to get me back and forth to work without issue. This car is that car. It has great handling, the design looks good, and it has parking assist features. The only things that I dislike about the car are that there is no sunroof and that there is no navigation in my model.
I first off want to start off by Saying Max Moyer who works in sales is the real deal convinced me to switching to BMW from Lexus he is the most detailed and knowledgeable about BMW cars and does everything to make the process of buying a car quick in easy I spent a total of 2 hours buying my car. The car looks amazing and I am so happy for the price I got it at. Thank you Max and BMW of Silver Spring
by Beemer Owner from Galloway, NJ
December 15, 2018
My BMW 3-series wagon is the best of both worlds. Rides like a true sports car, but with the utility and practicality of a wagon. And it looks more like a sports car than a wagon.
From the moment I reached out to Mr. Lowery he took excellent care of me. Upon shopping for my new purchase i contacted 4 dealers. Mr. Lowery was the first person to follow through and get the deal completed in record time with no bs. Being in the professional field my self it was breath taking to work with someone on the same caliber; one who values customer service and exceed expectations! Meeting him in person continued to impress me. His communication style was efficient and effective! I will definitely bring Mr. Lowery future business for myself and whomever I know that is car shopping! Mr. Harris was exceptionally professional, efficient and funny as well! I love this dealership and look forward to doing more business with them!
2015 BMW 328i
by Paul from Tacoma, WA
November 26, 2018
The car has met all my needs. I get the best gas milage in ECO Mode of any car I have owned in the past 10 years. In performance Mode the car performs as a BMW should, it is fast off the line and corners smooth as silk. This is my second BMW and I can't imagine driving anything else!
BMW of Silver Spring is a top notch facility with excellent client advisors. I had an awesome experience working with Lonnie Overby. He was honest, accommodating, and worked hard to get me into the car of my dreams. If you’re interested in a BMW and want a pressure-free buying experience, ask for Lonnie.
Wonderful car with both comfort and performance
by BrentC1974 from Biloxi, MS
December 31, 2018
Definitely met our needs and enjoyed the performance it offered as well as the fuel economy. It’s the total package really, style, performance, comfort, and economic.
This car shopping experience was fantastic and hassle free. Teah was so kind, thorough and put me totally at ease thru the entire process. I???m getting ready to introduce my son to both Teah and Frank. He is considering a BMW. That will be the 4th one from Northwest BMW in the past 2 year. Great customer service. They have surpassed my expectations.
Fantastic car and value
by Fantastic car from Westlake Village, CA
October 29, 2018
I love this car and am sad to sell it but I can’t drive anymore without hand controls. Whoever buys this car will love it and is lucky! Includes additional warranties valued at $4500 until 2021
Recently purchased a 2018 CX-5. Andre walked us through every step and option and catered the experience to our needs. He maximized our purchase while minimizing the cost. His attentiveness and laid back personality made an often daunting and stressful experience quite enjoyable. I highly recommend Heritage (and Andre) if you are in the market for a new Mazda
Certified preowned, 3 years down the road
by Lessona learned from San Luis Obispo
November 14, 2018
Having previously owned a BMW Z4, I knew repairs and maintenance are very expensive so I purchased a maintenance warranty at the time of purchasing my pre-owned BMW 328i. Little did I know that the brakes on the BMW 328i 2013 edition would last to 90k. Can you believe it? I can't, but that's what COAST BMW OF SAN LUIS OBISPO is telling me as my maintanence package was about to expire and I asked for (and was promised by the forder finance manager ). Oh, and that they only require oil change every 15,000 miles.....again what my on board computer tells the "service writer". Not much value to a $2600 maintanence package. I got 2 oil changes and 2 sets of wiper blades during the 3 years of the warranty period. I like the car, but dislike the "service" after the financing was done.
It???s been a couple weeks now that I have our new car and I want to thank Steve, Jason & Devon for getting me the car I wanted and at my price. From the first time I made contact to three days later they delivered our car without ever stepping into the dealership, all was done through email & text during my busy workday. I was skeptical but the process went very smooth. They made me a customer for life.
I worked dirctly with Brian and he was very professional and willing to work with me to come to an agreeable price for a great pre-owned car. Brian was available at any time during the negotiation process and when it came time to pick up the car, it DID NOT disappoint!
Great Heandiling and fast
by BMW 328iX from MN
January 3, 2019
I love it, has a lot of power I'm talking about the X drive,
so fast and reliable, and great handling on the snow.
fun fun fun and fast fast fast
After several bad experiences with trying to buy a used car at other dealers, and after an especially bad morning event that day, I responded to an online ad via text from my car. Within minutes Jason had responded to me via text, and we arranged a trip to the dealer. Jason was very easy to deal with, understood our primary needs in a car, was willing to negotiate, and even took care of a minor upholstery repair. The really excellent service followed over the next week, when the car unexpectedly developed locking and battery issues. We took the car back in for repair, and everything was repaired and covered as part of the original sale. While it was being repaired, Jason called me every day to update me as to the status, and this was without question the best service I have ever had from a dealer. I think what I valued the most was I was treated with utmost respect during the entire process. If I could give 10 stars, I would!
Love love love!!!
by Jessica from Waukesha, WI
January 5, 2019
I purchased my F30 private party in June of 2018 and it’s been outstanding! The ride is smooth and comfortable. All of the interior trim is high quality. I have 73,000 miles on it and it’s been awesome so far! It developed an oil leak from the oil pan not too long ago which was slightly disappointing, but cars are mechanical machines and that’s bound to happen. There can be a lot worse and more serious problems to have on a car. I smile every time I get in, and start it up. I LOVE this car. I’m going to be a BMW customer for life now!
This dealership has been a pleasure to work with. We bought a used vehicle on a Saturday afternoon. They helped keep my 4 children busy while we filled out all the paperwork and worked the deal. They also turned around our tags SUPER quick. I would highly recommend our salesman Fran and his manager Rachael. She was absolutely wonderful.
Beautiful car inside and out!!
by Lori I from Cranston, RI
January 6, 2019
This car meets all of my needs. Not only a beautiful looking car. Love the way it handles. My first BMW and I know it won’t be my last. Great purchased I made.
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