November 6, 2018
This was my first time buying a car, and as a habitually anxious and highly suspicious person I felt plummeted into a situation wholly unnatural and beyond my control. Just browsing at first, I found what seemed by all appearances to be a GEM (04 Acura RSX w leather seats & only 90 K) as I was looking for an older Acura with low mileage, so after reading such great reviews about Jason and Joe I decided to take it for a drive. A week later my power steering went on my TL and my disposition changed abruptly as I was forced to scramble about in a frenzied manner to complete such an overwhelming process b/c I was financing. Joseph and Jason get five stars from me because not only did they reserve judgement and get me an approval quickly, but they also answered my hundred and twenty questions honestly and made some minor repairs I requested based on a pre-purchase inspection.
Once I drove off the lot I did notice it wasn't driving the same as the two times I test drove it AT ALL. I called back maybe 48 hours later, and although their mechanic was honestly no help at first, because I did insist something was wrong Joe told me to bring the car back asap. Not even three hours after dropping my car off it was ready for me; they had replaced a sensor or two, and it has been shifting smoothly ever since. I not only highly recommend Joe and Jason, but will give them a call myself before going anywhere else. They made my car buying experience as painless and simple as such an anxiety-provoking experience of this nature could possibly be.