I have been buying cars for nearly 30 years, and my experience with this team has been the most outstanding of all! They are honest, personable, and incredibly efficient. They listened to what I wanted and needed. Their responses all exceeded my expectations. I will be back to buy from them again just as soon as I can.
Excellent car to have
by TRI-SHUH from ANDREWS, TEXAS 79714
January 27, 2019
My 328i was the best car I ever had.. I loved all my traveling experiences. It was so smooth. If I could own another one I would trade in my MAZDA 3 for another one BMW. LOVE BMW AND THE WORKERS THAT WORK AT PERMAIN BASIN BMW OF MIDLAND TEXAS..
All around great service. Friendly and honest service. Comster service was always available. I recieved my vehicle within four days after the completed process, of paper work.
The F30 3 Series is King
by Davy_D916 from Sacramento, CA
January 27, 2019
After owning the last generation E90 class 3 series for six years, I thought I was ready to move on to another brand and I didn't think I wanted another 3 Series. After driving the Audi A4 and the current generation 3 Series, I decided I stick with BMW. One year later and I'm certain I made the right choice. The F30 328i resolves many of the concerns I had with the E90. It's much quicker, it get's great fuel economy, I enjoy all the new technology and the heads-up display.
I get an average of 24 MPG and I have a lead foot. I'm normally not a huge fan of electronic steering but I'm okay with it on this BMW. In fact, it's much more enjoyable because it actually feels like I have power steering (the E90 was questionable at best).
I have the M Sport package and would recommend that you purchase your 3 Series with this package at a minimum because of the suspension and styling improvements. Especially used, the price difference between an M Sport and non-M Sport is minimal but you get so much for your money.
I also highly recommend removing the run flats ASAP and installing normal tires. This made the car drive so much more smoothly and provided improvements in cornering, braking and accelerating. Keep a can of "Fix-A-Flat" or get AAA/Other Roadside Assistance. You will not regret removing the run flats.
After adding 30,000 miles to an already used BMW, I believe the F30 class may be more reliable than the E90 class 3 series. The car is past 50,000 miles now and I couldn't be happier with the reliability and all aspects of the car.
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
BMW 328i X-drive
by BMW328ix from Charlotte, NC
January 21, 2019
I bought this car used. So far I love it, it’s very comfortable, handles well on wet roads, and the interior and controls are very intuitive. It also has a surprising amount of power and acceleration, even without putting it in sport mode.
Great customer service, wonderful experience. Usually dealers will make you wait and hassle you. This company did an awesome job getting me the car i have wanted.
Beautiful convertible in and out-avoid potholes
by E93 Fan from Marlboro, NJ
November 5, 2018
Space Grey with M-Sport aerodynamic kit and v-spoke rims on the outside caught my attention in the dealership right away. Gorgeous Coral Red Dakota leather, aluminum hexagon trim and 18 inch low profile run flat summer tires added to the package. As far as performance, tires and suspension grip so well with the M-Sport options that I never felt as confident taking corners as I have before. Really communicative road feel and cornering that allows you to accelerate through the turn is exhilarating. As far as comfort, New Jersey roads make it a little rough on your nerves as I have learned with 3 tires replaced due to sidewall blowout. As a daily commuter, the power of the Q1 release of this 2012 328i (Q1 was still a 2011) V6 SULEV engine combined with beautiful styling, that only BMW has to offer, makes you forget that potholes are not your friend. With the top down and the Harmon Kardon surround sound system turned up to ear splitting but pure sound levels, the workday just melts away. Great first BMW and I doubt this will be my last unless I retire in NJ.
A very pleasant and positive experience with the vroom team. We found a car we liked and it was about to ship when they did the final inspection which they found an issue with the engine. At that point they called and let me know. We picked out another vehicle went through the process of signing everything with that one and went through final inspection. Within signing for the second vehicle and having it at our house was 7 days. Everyone on the team was very responsive and quick to answer any phone calls or emais. Overall very happy and will consider vroom again in the future. One thing that would have been better was if they did the inspection before the vehicles are on the site or before the paperwork is sent out just so it doesn???t waste as much time if the vehicle doesn???t pass inspection.
Wonderful car with both comfort and performance
by BrentC1974 from Biloxi, MS
December 31, 2018
Definitely met our needs and enjoyed the performance it offered as well as the fuel economy. It’s the total package really, style, performance, comfort, and economic.
I was looking for a reliable car to start my professional career, something to get me back and forth to work without issue. This car is that car. It has great handling, the design looks good, and it has parking assist features. The only things that I dislike about the car are that there is no sunroof and that there is no navigation in my model.
I recently traded my R32 for a 2016 BMW328ix Luxury Wagon. It's a super car with all the bells and whistles. From the design, comfort, handling and performance there's not too much to be disappointed about. It's my first BMW and so far I'm very impressed.
Alpha Cars in Mass were brilliant from step one to driving the vehicle off their beautiful property.
Great dealership purchased a Cadillac XTS from these guys.. smooth buying process
Found a few issues with the car and the staff did not hesitate to get it fixed.. definitely recommend this place to anyone looking for a gently used car.. very nice selection..
Chance was the guy I was working with very humble and down to earth guy...
car is fine in driving but too many sensor issues
by BKNY from NY
January 27, 2019
Sensor issues is a problem. check engine light issues. electrical issues is a major problem. car drives good in snow. handling is great. Gas consumption is very economical.
Volvo - Received great service during an oil change. While there we decided to trade in my XC60. Received great service from Shay, very patient and polite!
Everyone we dealt with had the same polite and positive attitude. Great job everyone!!
Most ’fun to drive’ car I’ve ever owned
by Me Bimmer from Summerville, SC
September 11, 2018
I wanted a sports sedan that would be enjoyable to drive after many years in ho hum sedans and suvs. This car is an absolute joy to drive. It has performance, styling, and reliability.
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