I inquired about a car from Cars.com and within the day someone from this dealership contacted me. Bryce and I chatted over phone calls, emails, and text message. We were able to get all of the negotiating out of the way, appropriate paperwork done, and in full agreement before I even sniffed the door at the dealership. I was in and out of the place in less than 2 hours. When was the last time did someone ever buy a car from a dealer in that kind of time? Probably no one. Top notch service, eager to work out the best deal and completely comforting. No sneaky stuff there. Financing was a breeze. Nothing negative about these guys. Amazing experience. I will go back.
by Roz007 from Bordentown NJ
January 7, 2019
Heavier than my 2005 325. Nice quiet ride. 6cyl engine has plenty of power and decent mileage. Very nice interior with enough storage for a convertible. Not fond of the Idrive. I rarely use it for navigation. I am old school and miss a dip stick. I am very satisfied with this car.
Fantastic service. A dealer isn't just about the sales experience; it's also about how they keep you happy after the sale.
I had an issue with my 335i that was never before seen by myself (an automotive broker) or the service department. After changing plugs and coils (by myself and a master mechanic with whom I regularly work), the idle went to 6500 rpm.
The team at Gengras methodically hunted down the issue. They kept me updated daily and provided a loaner while my car was being worked on. They were beyond friendly and always answered any questions or concerns I had.
They went above and beyond for me and my car going so far as to talk directly to the engineering team at BMW in Germany so they could remote diagnose the issue. When I got my car back all the issues were corrected and it now drives like a new car.
I have had hundreds of service appointments over my 30 years of car ownership and this service department is professional, friendly, easy to work with, and goes above and beyond consistently for even the slightest concern.
I cannot recommend them any more highly. A huge thank you to my warrior service advisor Joshua M and my technician and miracle worker Alan. You have a customer for life.
Beautiful car inside and out!!
by Lori I from Cranston, RI
January 6, 2019
This car meets all of my needs. Not only a beautiful looking car. Love the way it handles. My first BMW and I know it won’t be my last. Great purchased I made.
I was looking for a reliable car to start my professional career, something to get me back and forth to work without issue. This car is that car. It has great handling, the design looks good, and it has parking assist features. The only things that I dislike about the car are that there is no sunroof and that there is no navigation in my model.
This car is excellent in performance and it’s a luxurious car that meets all my needs.
I love it and enjoyed driving it.
One of my favorite things in this car is it’s 4 cylinder motor that when driving in turbo mode, it is fast as you can think.
Having previously owned a BMW Z4, I knew repairs and maintenance are very expensive so I purchased a maintenance warranty at the time of purchasing my pre-owned BMW 328i. Little did I know that the brakes on the BMW 328i 2013 edition would last to 90k. Can you believe it? I can't, but that's what COAST BMW OF SAN LUIS OBISPO is telling me as my maintanence package was about to expire and I asked for (and was promised by the forder finance manager ). Oh, and that they only require oil change every 15,000 miles.....again what my on board computer tells the "service writer". Not much value to a $2600 maintanence package. I got 2 oil changes and 2 sets of wiper blades during the 3 years of the warranty period. I like the car, but dislike the "service" after the financing was done.
I bought a used 2014 toyota sienna from derek and jeff, it was a very comfortable and enjoyable experiance from the time i got there until the day i brought my car home. Great friendly guy's and they really paid attention to my need's.No stress and great car's at great prices.I would recommend people to go there you'll be very pleased. Thank you for all your help!
by L.Y. Fan from East Lansing, MI
November 27, 2018
My first BMW. Fast, comfortable, roomy, and excellent fuel economy. I commute daily, and and impressed by the over 30 mpg mileage. Seat warmers, steering wheel warmer and awd make it a great winter car. Great car made from high quality materials, very dependable and efficient. Great handing is a no brainer its a BMW ?
It was time to trade in our 2008 Ford Edge, so we went online shopping. We saw a car that caught our eye and decided to stop in and check out Thrifty, based on a friends recent experience. The car we originally wanted to see had already sold, so we strolled the lot with Mike to see what was available. We looked at a Ford Explorer then a Jeep Grand Cherokee. Very easy going, no pressure whatsoever. We fell in love with the Jeep and purchased the same day! So easy and customer friendly. Easily the best buying experience we've ever had!! Kudos to Mike & Bruce for making this an easy, wonderful purchase!!
BMW freakin ROCKS!!
by MikeCop from OLD BRIDGE , NJ
January 12, 2019
Just love this car! Great ride! Love the leather heated seats and the moon roof. Oh and the heated steering wheel!! Navigation and run flat tires too!
From start to finish Dan at Best buy's was great he knew everything about the car and was very friendly. When it came time to do the paperwork he made everything very clear explaining everything and making it painless and easy. It was honestly the best experience buying a car I ever had there was no pressure just a very relaxed clean business setting with great people. I've been telling everyone if you need a car go see Dan at Best Buy's auto. He will do all he can to get you the best deal on the car your looking for and you won't find a cleaner low mileage great running car for the prices he has. PERIOD!!
Love bmws and if they have been taken care of , yo
by Bamaboy from Cookeville tn
January 13, 2019
Love it and driving is amazing !!! Germans rule lolthey are super cars and pleasure to drive , dont be affraid of used bmw , have it checked out and enjoy
It was nice to get beyond the dickering that one is always subjected to from car salespeople. Buying from the comfort of home was nice.
I love it.
by BlackManWorking from Cheltenham, PA
January 7, 2019
The 328i is an excellent all around vehicle. From the exterior to the interior there isn't one feature of this car that will disappoint. This car handles like a fine tuned machine. BMW's are for road enthusiasts and I recommend this car.
All around great service. Friendly and honest service. Comster service was always available. I recieved my vehicle within four days after the completed process, of paper work.
Love love love!!!
by Jessica from Waukesha, WI
January 5, 2019
I purchased my F30 private party in June of 2018 and it’s been outstanding! The ride is smooth and comfortable. All of the interior trim is high quality. I have 73,000 miles on it and it’s been awesome so far! It developed an oil leak from the oil pan not too long ago which was slightly disappointing, but cars are mechanical machines and that’s bound to happen. There can be a lot worse and more serious problems to have on a car. I smile every time I get in, and start it up. I LOVE this car. I’m going to be a BMW customer for life now!
The car has met all my needs. I get the best gas milage in ECO Mode of any car I have owned in the past 10 years. In performance Mode the car performs as a BMW should, it is fast off the line and corners smooth as silk. This is my second BMW and I can't imagine driving anything else!
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
Looking forward to owning such a wonder car.
by csapienza from Pembroke Pines, FL
November 25, 2018
I think this car is absolutely beautiful and in excellent condition. At the moment, I couldn’t be happier with my decision to purchase this car.
A very pleasant and positive experience with the vroom team. We found a car we liked and it was about to ship when they did the final inspection which they found an issue with the engine. At that point they called and let me know. We picked out another vehicle went through the process of signing everything with that one and went through final inspection. Within signing for the second vehicle and having it at our house was 7 days. Everyone on the team was very responsive and quick to answer any phone calls or emais. Overall very happy and will consider vroom again in the future. One thing that would have been better was if they did the inspection before the vehicles are on the site or before the paperwork is sent out just so it doesn???t waste as much time if the vehicle doesn???t pass inspection.
I had a excellent experience at Bertera Subaru from working with my knowledgeable , friendly and attentive sales consultant Issa to completing the transaction with Crist the business manager. He was extremely helpful and make the transaction run smooth.
Loaded BMWs make me happy
by John from Mequon, WI
January 4, 2019
Really pleased so far with this car. I have never owned a 4 Cylinder BMW before. Seems to have enough power. I wish it sounded like a 6 though. Heated steering wheel is awesome in WI. heated back seats. Automated blinds. This is our first BMW that is more modern. Still getting used to all the options. Sat radio, heads up display, etc.. Happy so far.
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