Massimo is super knowledgable about BMW cars in general. He was great and took ample time to explain all the features of the car. He worked with me to achieve the best possible financing. Overall is was a wonderful non stressful experience. Thanks Massimo.
We had decided on car model & configuration we wanted on the web. We were just going To test drive the vehicle, but they were helpful, informative, and competitive on the price so we bought the car there. Closing was easy & quick.
Quick & Simple Experience with Great Customer Service!
by NChand52 from DealerRater.com
December 3, 2018
Great team to deal with! I called ahead and Robert was prepared for my visit. Both Robert and David made the experience a personal one. It felt like I've knew them for years! I will definitely be a repeat customer in the future and will recommend Certified Benz and Beemer to friends and family. Keep up the great work!
I recently bought an Audi A6 from these guys and I was really surprised how easy the whole process was, from start to finish. When I first came in to check out the car, the sales guys didn't attack me like most dealerships. They were really kind a helpful, they are also super laid back about test drives, which I loved! After I came back to buy the car, the process was really fast and simple. I also enjoyed working with the staff after I bought the car. I had some additional requests about some of the interior pieces, they agreed to help me out and fix all the things I asked them about! And they definitely don't cheap out on anything! Even on the small things, like replacing a simple MMI knob, they wont go to some cheap service center, they take it to a certified Audi Dealership, and that was really important to me because I was buying an expensive german car. Huge thanks to Thomas and Banko for being really responsive and helpful with all my requests!
Ponlue the Internet Sales Manager found what we needed and gave us more than what we thought was possible. Because of him, my family can now rely on me to be the provider. He is very personable, honest and friendly. I forgot that I was at a car dealership! Great job and life saver!
I have been working with Brett Baker and Husker BMW of Lincoln for the past few years and I have never experienced professionalism and attentiveness at this level any where else. Mr. Baker is personable, reliable, prompt, kind, honest , hard working and makes you feel like you are the only customer he has. I without reservation recommend working with Mr. Baker, and plan to continue to do so ! Thank you for your hard work , you have earned my business indefinitely.
Came out from St. Cloud MN on a hunch to check out some inventory and was pleasantly surprised immediately upon pulling in. As a Bimmer FANATIC I was ecstatic. It went without saying that this truly was a "premium" BMW dealership as the quality of the inventory was truly impressive! Long story short, I showed up considering coming into the market for another BMW and i left with an IMMACULATE 335xi Ill get to play with this winter! THANKS STEVE!
I was hesitant about buying from them but the experience was fantastic! I would highly recommend them to anyone looking for a quality used car. Eugene was the guy that helped me and I felt very comfortable buying a car from him. Everyone there was very polite and helpful. The receptionist were excellent also. I cannot say enough great things about them. I would like to meet the owner and express my feelings about his dealership.
The whole experience seemed rather impersonal to me. When I walked in the front desk was very nice. But I was sent to a computer to “shop”, then the vans were brought up front to test drive. No one around to ask questions about the vehicle. Then when I sat down to finally talk to a sales associate it was very dry, facts only, matter of fact and ended with “we can’t work with the amount you have.” I walked away feeling very disappointed with the whole process and experience.
Chris and josh were amazing. They got a deal done that couldn't be done at other chevy dealers. There goal is to make sure the customer leaves satisfied. My wife was overcome with joy when they said we're going to make sure you leave here with what you want. As a businessman I understand that when a customer comes into your establishment to do business make sure you do everything "within reason" to get the deal done because when they leave, your competitor will do everything they can not let them walk ot the door without a deal and what would have been your review and referrals.
Syed was awesome. Very professional and efficient. Got a preowned Tesla which are hard to find. Super clean. Runs great. There was only one key but they brought the second key in the next day. Highly recommended!
The professionalism and courtesy was beyond exceptional. Showrooms were spotless. My point person was Justin Martinez he handled my trade in and putting in my new BMW. Joseph Saint-Val was my BMW genius. He spent over an hour sitting with me in my new car. He covered all the bases in acclimating me with my car. Joe was super professional and extremely knowledgeable. The last person I sat with was Helga Carroll who handled the financial segment.She was extremely knowledgeable and explained every little detail to me. All in all my experience at Competion BMW was perfect.
Outstanding customer service. I’m unable to speak and they made the process seamless. Paul was extremely helpful and answered every question we had. Sadly their vehicle was outside of the factory bumper to bumper warranty.
Dawn, Chris and Ryan at Tully Manchester were extraordinary! Extremely knowledgeable, professional and ensured a pleasurable car shopping experience that exceeded every expectation. They were so helpful in finding the right car for us and worked with us to ensure only the best selection of BMW, financing and options. This is our 3rd BMW from Tully in 3 years and we will keep coming back as the people and service are phenomenal - if you are shopping for a BMW, this is the place. BTW the service team is also excellent, professional and very knowledgeable. 5 stars!!!!!!!!!!!!!!
I wanted to purchase a BMW for my wife for christmas. John made the whole process easy and straight forward. I was able to get the certified car she wanted at a good price. When my wife came to the dealership to pick up the car John had the car pulled into the showroom with a large red bow on the hood and a sign wishing merry christmas. None of these things in themselves are that extrodenary , but made me and my wife very happy. I would certainly recommend John Steele as someone you should speak with if you are even thinking of getting into a BMW.
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