I went in to look at a car that was at this Alexandria location. Right from the beginning Habib Mehdi gave me a warm welcome and took great care of me. Habib was very knowledgeable about his cars and helped me feel very comfortable with the car. After assuring i was ready to move forward he handed me over to Hash Abbasi, Also another team member of this Alexandria location. Both these guys really took the time to make sure I was ready to go. I will always recommend this location to my friends and family. Awesome job guys, thanks for your help as always!
A great customer service with lovely
by cecilia garza from West Hempstead
November 25, 2018
A great customer service with lovely staff. All makes of cars to look at with all in very good condition. Finance sorted with ease and pick up with no delay. Overall a very good service and happy with my car.
I had a great experience at BMW of Alexandria; i was referred by another prior customer to Osman Aberra after totaling my car - right after getting out of the hospital. I didn't even know i wanted a BMW but the customer serviceattention to my need and concern was stellar. They were mindful of my wallet, and helped ensure i wasnt making an impulsive purchase--but took the time to educate me on the merits of the cars without rushing me or making me feel pushed. Several emails, even more text messages and 2 test drives later....i took my new X2 home. Everyone there was awesome-polite, helpful, courteous and professional
My wife and I found our visit and subsequent purchase of a vehicle from Catonsville's dealership to be easy and timely. Client Advisor Harold Blackwell was so helpful, professional, courteous, and knowledgeable about the cars and buying process. Harold is the type of person I would recommend to others when purchasing a vehicle from your dealership.
The service from Nick starting from the time I walked into the dealership was outstanding. He is wicked smart about BMWs and explained everything in a professional manner. I will definitely purchase my next car from him.
I had an amazing car buying experience. After running around to two dealerships I finally stopped at United BMW and Steven understood my needs and selected the PERFECT car for me. The experience was smooth, fast and amazing. I couldn???t be happier with my purchase!
Dawn, Chris and Ryan at Tully Manchester were extraordinary! Extremely knowledgeable, professional and ensured a pleasurable car shopping experience that exceeded every expectation. They were so helpful in finding the right car for us and worked with us to ensure only the best selection of BMW, financing and options. This is our 3rd BMW from Tully in 3 years and we will keep coming back as the people and service are phenomenal - if you are shopping for a BMW, this is the place. BTW the service team is also excellent, professional and very knowledgeable. 5 stars!!!!!!!!!!!!!!
I wanted to purchase a BMW for my wife for christmas. John made the whole process easy and straight forward. I was able to get the certified car she wanted at a good price. When my wife came to the dealership to pick up the car John had the car pulled into the showroom with a large red bow on the hood and a sign wishing merry christmas. None of these things in themselves are that extrodenary , but made me and my wife very happy. I would certainly recommend John Steele as someone you should speak with if you are even thinking of getting into a BMW.
I want to thank you for the excellent service that I was provided with yesterday. I usually dread going to any dealership to have my car serviced and prolong my visits as much as I can (this cannot be good for my car in the long run). However, the honesty and respect for my time that I received yesterday by John Berry has shifted my thinking, at least with regards to this BMW location. The outstanding service I received will definitely encourage me to not hesitate as much when I need to take my car in. Once again thank you!
If you're buying, call Brian Giroux. If you're taking your car in for service, use Alan Solis. I've purchased two cars from BMW of Austin; both of which were great experiences. Brian was knowledgeable, helpful, not pushy, and was super polite to me, my wife, and daughter each time. Alan Solis in service is also amazing. He's kept me informed every time I take my car in, made sure I had a loaner if it was a longer appointment, and breaks down what can wait, and what needs to happen now. Both of these guys are phenomenal and I HIGHLY recommend them.
Very smooth ride and excellent motor mechanics,
by wsledgehammer from New Haven, CT
August 20, 2018
Plan to buy one eventually - it is smooth on the mechanics of driving. Spacious interior and fine styling. It is the best riding and driving car that I have had the pleasure of being in as far as I can remember, which means as long as I have been driving
This is our second BMW that we have purchased from Rod at BMW of Denver. I wouldn't go to anyone else. I trust him implicitly and he got us AN UNBELIEVABLE DEAL on my new car! From start to finish, the entire process was PERFECT. Thank you to Rod for always taking such excellent care of us! A special thank you to Craig, the Sales Manager, Edward, the head of the place, Ryan, the 6 ft 7 inch finance guy that was a joy to deal with and lastly, really EXCEPTIONAL customer service from Laurel that showed me all the intricate functions of the new car. Thank you to all of these wonderful people and we will only come back to Rod and company for future BMW purchases.
I heartily recommend Anthony for all your service needs. He is 100% customer focused... and very helpful. Always does the followup, makes sure you are completely satisfied with the support. Great guy. Ontario BMW is lucky to have him.
Long time coming for this review.. After having issues with my BMW and not getting them corrected at another Dealership, I tried Ontario and take goodness I did, the customer service provided by Anthony Zabala is by far the BEST! Anthony thoroughly explained what there technicians will do to find the issue and have my Alpina running with no problems. Communication is key for me and Anthony exceeded my expectations, takes his time with my vehicle as it was his own! I will always bring my BMW to Ontario and will continue to refer customers to Anthony. Thanks Ant!
You guys are awesome! I was on a road trip, far from home. I showed up with no appointment at 3pm on a Friday the day after thanksgiving with an issue with my tires. I didn't feel safe driving home on them. You guys took me right in, called the third party company that handles payment on my company car, got payment, had the tires in stock, and then put them on the car. I was in and out in under an hour! I have a fleet of 15 cars for work and I never had an experience with any dealer even with an appointment that great! You guys rock, you really helped me out and I made it home to California safe! Thank you so much!
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