Pranav Gill and the staff at HC Sudbury were a pleasure to work with. They helped me find the car of my dreams without going above my price point. Their sense of humours are also on point. They helped me feel an ease instead of pressured. I would highly recommed contacting them if you are insterested in a new car. They Rock!
Went in today to test drive a 2013 Alpina B 7. I would have to say from the moment I walked in the door I was given the 5 star treatment. Didn't make a purchase yet, still weighing other options, but that isn't a reflection of the buying experience.
The dealership were professional in answering my 101 questions, and I never felt rushed or pressured, the perfect environment for car shopping in my opinion. When I asked if they would be ok with me taking it to an outside mechanic if I were to return to purchase, Mike the Sales Manager told me:
"Sure, that's ok with us. Matter of fact, why don't you just tell us which mechanic to take it to and save yourself the drive here?"
That right there blew me away. I have bought lots of cars before, and never has a dealership offered to do that before. Great customer service.
Was assisted by "Mike" the sales manager, and Joey Harrington the Client Advisor.
I highly recommend anyone with a BMW to check out Herb Chambers of Boston...staff is nice and friendly...the best part is that you can be worry free when your car is getting serviced...I???ve been dealing with Service Adviser DAN BLASH for a while now...never disappointed...the professionalism he demonstrates the way he communicates every step of the way from the moment u drop off until the moment you pickup gives you comfort, because you feel involved in the whole process. I give this company and Dan my service adviser a 5 star rating!
I had a great experience at this dealership. Sarah was awesome with the process of finding the right car and help me get to a number that worked for me. I'm super happy with the car and my decision to get another Mini there.
I purchased a used 2014 Audi Q5 Tdi for from David Josephson and Tarek at Gallery BMW back in August for my mother. She had a few issues with the car and I was beginning to think I'd bought a lemon. She lives in NH and David sent up a loaner car for her, took the Q5 back to his shop, ordered parts from Germany and fixed EVERYTHING! The car has been absolutely PERFECT since. David Josephson went above and beyond what I'd expect any used car dealer to do. He was friendly and was very professional. He made purchasing a car from out of state simple. I recomend David and the BMW gallery to anyone looking for an honest dealership. They stayed true to their word and went ABOVE AND BEYOND!!!!
Staff here are friendly and polite. Quick email response. Every one seems very professional and always ready to help. I tested drive the X5 and ended up buying one. Ed is patient and knowledgeable. Definitely will be back for my next bmw.
On my way out of town and called Dan Drinkwater to see if he could fit me in because my tire pressure light had come on for the third time in 10 Days. He had me come in first thing the next morning and had me in and out of there in time for me to make my trip to Rhode Island that morning. He was responsive, curtious, helpful and most of all quick. He has consistently taken great care of me over the years with honest and timely service.
Jeremy and the whole dealership were amazing. Jeremy even gave me his personal phone number to text him when needed. Overall, I would recommend Jeremy and this dealership to my closest family and friends.
I am a very happy purchaser of a used 2015 Q70L from Richards Motorcards. I was purchasing from outside the state and as such asked many questions rooted in doubt. Jeremy and Dan were very patient in responding to quesitons multiple times and boy did they deliver in spades on their explanations of the car and what remained to be done. Very very happy, they've earned a customer for life and I will be referring them to friends and family.
Review of Tulley Buick GMC and our leasing experie
by Deborah and Bradley Felton from Lowell, MA
November 12, 2018
We had a great experience at Tully GMC. Our Salesman Kelvin Rodriguez was very personable and as we told him, he was the only car salesperson from any dealership who actually knew the vehicle when we asked questions. He told us he had only been working at Tulley less than 2 months which impressed us with all the knowledge he had on the Acadia. He certainly is a salesperson who goes above and beyond to make sure you are satisfied with your experience. Overall it was our 4th leasing experience but our lst with GMC and it was the easiest dealership by far to work with. We never waited very long any time whether it was with Kelvin or the Sales Manager Mark Pike and even the Business Manager Anthony Lake. This leasing experience the quickest and easiest we have ever had. We have recommended Tully Buick GMC to our friends and am sure they will also have a great experience with the professional staff.
It was the salesman that not only sold me my truck but sold the dealership also !!!!! Both the Sales Manager and Chris LeBlanc were helpful with this sale
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