Getting my brakes serviced after the warranty period was not cheap, but I was impressed with the no frills, prompt and courteous service I received. Other dealerships tended to make me wait for as long as 30 minutes for check in and getting a loaner vehicle. This dealership was a pleasant surprise. I was in and out in 15 minutes total when I dropped off my car.
I had called to inquire about two used pre-certified 400 Series BMW's with Craig. When he said they were still available, we made an appointment to meet up with him four days later to test out the vehicles. Not only did our our appointment time start as planned, both vehicles were waiting and clean to be test driven. We chose the one we liked and the paperwork got started and we were done!!!!! We were in and out in less than 3 hours because everything was handled so perfessionally and quickly yet we didn't feel rushed.
Thank you again to Craig our salesman who was so knowledgeable, patient, very professional, and most of all friendly!!!!! He truly helped make the difference in our transaction go very smoothly. In fact, all the staff were very friendly to us!
Thank you again BMW of Encinitas for all of your help. We will be sure to return to your dealership in the future even though we have other dealerships located closer to us.
Ben,the BMW expert is really a genius.he is extremely knowledgeable,pleasant.,excellent communicator, and very articulate. We had a very positive experience with him. I highly recommend him to anyone interested in learning about their vehicle.
Excellent service, Frank and Ben! Love my new BMW X1.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.