Top Notch Dealership and People
December 3, 2018
My highest recommendation goes to Motorwerks BMW! My recent buying experience was not only handled professionally, but it was both a personable and pleasurable experience as well! Everyone I encountered the day of purchase exhibited a friendly attitude and I was often asked if there was anything I needed. However, I have to say the main reason I was so pleased, was because I got to work with Brad Wickland!
The purchase of my vehicle had started more than two weeks earlier and had taken place completely over the phone as I live over 150 miles away from the dealership. From the start, Brad was genuinely friendly and he treated me in a respectful manner. He gave me the time and all the information I needed to make the best decision for me. Brad also made sure that I completely understood what the timeline was for all the BMW Corporate promotions, but I never felt pushed or rushed to make a decision for anyone’s deadline but my own. I felt completely valued as a customer, and Brad is one of only two car salesman out of several where I didn’t feel like I was treated differently because I was a woman.
One last thing, I’ve been known to change my mind on occasion (gee, imagine that), and as we were sitting down to sign the paperwork, I decided I wanted virtually the same car, but a different color. Brad did not bat an eye...he had the new contract ready to be signed in a timely manner, and showed not a sign of frustration with me or the extended amount of time it took to complete the deal.
Brad Wickland, and BMW Motorwerks are a prime example of a Class Act and I would recommend him, and the dealership to anyone!