I had been searching for the right used mid-sized luxury car for about 3 months and was attracted to the BWWStore since they had the largest selection of pre-owned 5-Series BMWs at 19 vehicles. My sales advisor was and still is Nick Norman, and after I described what I was looking for, my wife and I test drove a 328xi, 550xi and 535xi. After expressing interest in the CPO 535xi because of the way it drove and handled (turbocharged inline 6 with the 8sp automatic is superb!), Nick suggested I take the vehicle home for a couple of days which was great...it allowed me to check the vehicle over, learn some of its features and do some research. I had some questions during the off hours and Nick was kind enough to get back with me so that when I returned the vehicle I was ready to make an offer which was accepted. The bonus part of the deal was that the BMWStore took my high mileage Accord off of my hands for what I could achieve in a private sale. The management and finance discussions went very smoothly also...I would definitely recommend the BMWStore to my friends and acquaintances.
To whom it may Concern, I bought my Honda 18 years ago, have used maintenance from Barrington Motors in the past. I have used maintenance closer to me and have only replaced batteries and brakes with original Honda parts. I have kept it in pristine condition and one morning in my garage my radio/CD player would not work without a code to restart it. This was after 18 years and no one could help because when I bought it from you no code was given to me. I had a letter from Honda saying that delivery of my manual was late. With Extraordinary help from Rich Cano he was able to get a code to restart my radio/CD player without having to take the radio out. You have an extraordinary employee in RICH CAQNO and I appreciate your great employee and thank you. Ron Browne 913 Chancery Ln Cary Il, 60013 Tel ; 1-847-516-4509 rbvb123@comcast.net
These guys are fantastic. Great cars, great prices and absolutely the nicest people with whom you will ever do business. I interacted with four different individuals (Dan was the lead guy) during the course of the decision and sale and they were all easy-going and straightforward. No pressure, just honest dialogue. I took a day to think about the purchase and returned the next day to close the deal. The entire paperwork process took less than 20 minutes.
I would highly recommend that if you are looking to purchase a car you start with Select Auto.
I made a mistake! We bought the first used car this year NOT from Select Auto! We did buy the second used car at Select Auto. This car was a 2016 Nissan Altima with low mileage at a great price. The car was loaded with options and cost was less than then the new Nissan Altima we purchased in 2016. We have driven the car now for several weeks and the performance is great without any maintenance issues as advertised by Select Auto. I would recommend them to my family and friends as they delivered to use as advertised....great auto with low one owner mileage at very competitive pricing!
I was on my way home from a trip when my air conditioning decided to “take a break”
I called the GM Mike Walker at BMW of Fairfax who I had met while having my car serviced a few months ago. He remembered me!!! This was late in the afternoon on July 3rd and I didn’t think I could even get an answer. But Mike picked up his phone spoke with me and had a service advisor and loaner car waiting when I
arrived. Charles and Allen were both so helpful and I was on my way while they took a look at my car. When it was done Allen had my car and paperwork waiting for me when I arrived!! I cannot thank you guys enough. Mike even followed up to make sure I was taken care of!! I could not believe the service. Super nice and I will never go anywhere else!! Thank you guys again!!
I won't shop for a car anywhere else but Twin Pine
by EC_Keith from Hanover, PA
November 6, 2018
4.7 (455 reviews)
We just bought our third vehicle in five months from Twin Pine Auto. Even though it is a 1.5 hour drive away, I would not even consider buying a used vehicle from anywhere else.
They have a huge selection and every vehicle I have ever looked at there has been in immaculate condition. The salesmen are the epitome of professionalism, as well as being quite personable. The finance people answer every question you may have, and walk you through the process in a seamless fashion.
We now own a 2013 Civic, 2014 Escape and 2016 Town and Country. We have been completely satisfied with each one of them and all were prepped to the highest level.
The buying process is as smooth as can be. You, as a customer, are made to feel welcomed and valued. There is no pressure to buy, and if you want to examine, and drive, multiple vehicles, they are all more than happy to assist you.
Thank you Twin Pine for yet another great vehicle. I will be sending all of my friends and family to you for their future vehicle purchases.
I bought a Ford from AMG. It was good deal. Amg's financing/insurance people were reasonably easy to work with and the only hitch in the delivery was the literal hitch on the truck. The car arrived for 45 minutes later than they promised.
Yohanseh LLoyd was an amazing salesman from start to finish. I came in interested in viewing a car that was not available on the lot. Yohanseh LLoyd found two cars that were similar and had me test drive both. At this point I told him I would be looking at other dealerships and I wished him a good evening. He called me several days later to inquire whether I had chosen another vehicle and encouraged me to come in again. I stated I was interested in a car at the Edison location and he actually drove it up for me to test drive. When I didn???t like it he smiled and asked me if I was interested in test driving the other cars from earlier in the week. Throughout this entire process he was professional, respectful and most importantly patient. I test drove a wonderful certified pre-owned car but it didn???t have leather so Wagner the finance specialist said we could certify the one I liked in black. Wagner found me financing within a month of repossession and worked with six banks until he got a ???Yes!??? We went to close and the vin stated the car was blue. I told Wagner I thought the car was black and was unsure if I wanted it. We went out to check and the car was midnight blue. After working for an hour to find me financing I stated I didn???t want the color and left. Wagner was extremely polite and said we could take a day to think about it. Both men were working with a woman who was struggling to find financing after a nightmare of a voluntary repossession. They didn???t have to be polite or professional but they were. I struggled at the closing with references and Wagner brainstormed with me to find the appropriate people to use as references. They were consummate professionals and found a girl financing with a 530 credit score. Go see my boys. They???ll make it happen!!!!
Excellent job & many thanks to Nick Giacomaro @ Rt 46 Nissan. Such a great experience leasing my 2018 Pathfinder. Nick went through a very detailed overview of the vehicle to make sure we were comfortable with our new purchase. Ask for Nick when you stop in! You won???t regret it!
Enjoyed working with Steve. He was most helpful and knowledgeable. This is the
second car we leased from him.. Would definitely see him again.
My husband and I love working with Rick Burton. This is the sixth vehicle
we have either bought or leased from Tulley's. Rick was the finance person
each time. We wouldn't close the deal without him. He is just the BEST!
This was a great experience for me, Finally being able to buy my dream car, a BMW 5 Series! Justin was great, he's every knowledgeable and he tells it like it is. I enjoyed the fact that I wasn't being pressured into buying a car like some other places. It was a every easy going experience, and I would highly recommend Justin Moniz to anyone looking to buy a new BMW. Thanks again and I look forward to future buys!
I was involved with another dealership in a process of trading-in two vehicles for one. I was frustrated there but fortunately ended up working with the expert team at Gulf Auto Direct. They made what was turning into a complex transaction a pleasure! I was greeted by every member involved and every consideration to me as the customer was given. Rickey was easy going but informative and helpful. He communicated with me in a straight forward manner that I respected and showed that he respected me! The whole team did everything they said they would do and in a timely manner. It was impressive to see such team work dedicated to making my experience there exceptional. I am a believer in customer service and this places does more than deliver. Don't hesitate this is where you want to do bussiness--ask for Rickey.
The car was exactly as represented, and the sales agent (Alexis) was very helpful. I rate this dealership with five stars and will keep them in mind for future purchases.
Me and my husband are happy with the service that “IGNACIO” gave us, he is so helpful and nice he just make us feel so comfortable during this proces!! I relly recomend him!!!
From the time my wife and I were on the WPB Off Lease Only property it was being at a resort or something, or having a tour guide on a cruise ship. Everyone polite, professional, friendly, informative. We love cars and there are monsterously plenty to choose from. 2015 and newer only. It was so much fun! We thought we wanted a 2015 Lexus price wise (plenty of them there) but after test drives - and price checks, wreck checks in the computer (a classy feature where you get to do a detailed search of every car you want to on the lot yourself) we settled on a 2016 C300 Mercedes instead for less than we thought we'd spend on a year older Lexus with twice the miles. The Merc is still under warranty!. Yep, that's as good it gets. Adam our "tour guide" is the best, Andy the sales manager was more helpful than most consieges in 4-star hotels, and the finance person? Darlene and us shared stories and pictures of our dogs. When's the last that happened when you bought a car? There simply is no other place to buy a car. That is what I'm assuring you. A 5 day or 500 mile return and exchane the car thing too, if not completely satisfied. Go to WPB Off Lease Only and find out for youself. There is no way to be disappointed. They won't let that happen.
Zach and Jarod are the dream team! They were very kind and professional through the whole process of helping me purchase a new 2019 X5. Zach took my order for the X5 two months before it was released and it arrived 30 days before expected. I was so excited! Zach handled a lot of the paper work be I arrived at the dealership and what was left was speaking with Jarod in finance. Jarod was also extremely helpful in explaining all my options but allowed me to choose what was best. Best sales and finance experience of all time. I???ve been driving a BMW since 2005. Owned one, and leased three from other dealerships and didn???t have a good experience each time. This was my first visit to Century BMW West and I met Zach. This will be the beginning of a long term relationship with Zach, Jarod, and Century BMW. Thank you dream team, you guys are the best!!!
I'm a BMW fanatic...I've owned multiple M package cars and currently own an M4. One of the main reasons I go to this dealer is my service adviser DAN! He is super knowledgeable, and provides outstanding service every time i go there. He took care of my car issues and i'm very satisfied. Thanks DAN!
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