I was surprised by the greeting I received and impressed by my attendant Cole. In the past l felt ripped off by this dealership and the past personal appeared to be interest only by the amount of money and problems they could create involving my car. They seemed to be honest and really cared about my well being and the true up keep of my car.
But the only complaint I have is that one of the customer service women wears entirely too much perfume. The smell literally burned my nose hairs. If someone could just tell her to tone it down the frangance would be more appreciated.
Sirius XM gave me a call telling me that I had a free subscription which was going to end. I had no idea that I had a free subscription available... Arthur spoke to me and cleared things up about all the features. He and I met as well to get a better understanding of the car that I got. I have had 7 BMWs and I am finally confident in saying that I know how to use my beautiful car.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
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