The sales associate I working with was great, very accommodating as I had children with me. It was a bit difficult because they were renovating at the time I was there and they usually have a kids area. I’m sure it will be a little easier when everything is finished. The only slow part was actually signing the papers for the vehicle purchase because the business office was behind and what was originally predicted to me to take one hour took almost 2.5 hours.
by Nursebarb from Auburn Washington
September 16, 2018
I love the car. I could not find one to buy and they are a bit spendy. If I can find one, I will buy it
My son found a car for me on the Rockville BMW website. I called and talked to Kevin who was very helpful, fair and knowledable. My son and I drove from Richmond VA to test drive the car. I ended up buying it and Kevin worked with me to allow an independent mechanic to inspect the car before purchase. I was able to drive it home that day! James was also fantastic and made the process very easy. Kevin followed up that evening to make sure we got home okay. I LOVE my new car!! (Any chance I can get a BMW t-shirt size large for my son for helping me find the car and driving 4hrs RT?? And for filling out this survey a second time since the first one didn't go through? 😊)
Most exceptional car ever able to build to own
by annabellinina from Ipswich, North Carolina
May 3, 2017
I'm not capable of driving anything else. I have many health problems and issues so my parents won't let me be allowed to drive anything as such as what I put down to have make and built (obviously with their help in making that available for my own found and sorts).
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