Great customer service, quick to trade and buy car
by Jacob from Indianapolis, IN
November 26, 2018
I was able to get decent trade on old car and bought new car quick and simple. They guided me through the process since this was my second car first time solo. Great service when I went there enjoyed the process not bad.
Bought a used car around a month ago from this dealer. I've waited to post my response until I had gone through the entire process. From communicating with Steve when I contacted the dealer, to their offering to drive the vehicle to me to show me the vehicle, I was impressed with the whole deal. I've recently got my title work and it came in a timely fashion. I'd recommend trying these guys out if you were looking for a car and they have what you want.
Pick your vehicle, fill out the credit app online for approval in minutes. I was in and out in no time, the quickest financing at any dealership I have ever been to! Great service! Great prices! Great vehicles!
Traveling from Louisville KY to Indy where I originally bought the car I had hoped they would fill my almost empty gas tank. I had some repairs that I had to pay for and hoped they would add gas to bill. I am no longer familiar with Indianapolis And was so worried I would run out of gas aNd be stranded alone in that area trying to find the nearest gas station. The nearest one was about 2.6 miles away and I was given directions by the service department and had asked if they could fill it up but I still wish they would’ve accommodated that small request.
Just a routine service visit. Professional and courteous as usual Service tech finished work in a timely matter. They have a person that always asks if anyone needs a ride somewhere, while u wait. Well managed dealership
I loved the care and service at Alderman Imports. They make sure they find you the most perfect car for you and there is absolutely no pressure. I would highly recommend them. What a great experience. My sales specialist, Zenah Cole, was the best!
All you need to know is that I like them so much I brought them cupcakes when I picked my car up. That says a lot.
I had been stalking their website, and many others, for months and was totally avoiding the entire "car buying experience" because previous ones had not been great and I have a low tolerance for BS. I was so pleasantly surprised by my experience at Alderman from beginning to end!
Zach was great, and he listened to me before telling me all the details about what options might fit what I'm looking for. After test driving a few one weekend, I wandered off for a few weeks before zeroing in on what I wanted and he was right there ready to pick up where we left off.
The whole process from there out was super efficient, professional, and dare I say, even fun! The whole team went above and beyond at every stage of the process and never once did I feel pressured, rushed, or overwhelmed. That's a huge win when it comes to buying a car.
Just go to Alderman and save yourself the drama. You'll probably want to bring them cupcakes by the time you're done and ready to drive off in your exact right vehicle.
Start to finish,very good experience.Promp reply to email questions. Condition of car was just as described in ad and pictures were not doctored. Staff was very pleasant to deal with. I would definitely recommend this dealership.
I was thinking about buying a car online (without personally see it). Even though I ended up not buying it (because of color), I thought the salesman was excellent, really knew the spec's on the car and really guided me thru the process. I would definitely contact them again on another car.
This was my second time buying a car at Honda Fishers. I not only came back because I love Honda cars but also for the great customer service that I received from, Rick. Both of my cars that I have purchased have been from him. He is straight forward and will tell you the truth about the cars there. I trust him as my car salesman which speaks volumes on the type of guy he is. He made the process easy and painless both times I’ve purchased a car. I have no doubt that I will be back to purchase another vehicle from not only this facility but also from Rick.
A great place to buy vehicles the staffs are very professional and well organized not only that. They're really care about customers best interests and ensuring that you walked out there happy.
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