My BMW is certified pre-owned and it needed to be serviced. I brought it to the dealership and was treated with the upmost respect and the employees were so friendly. This BMW dealership worked with me and took into consideration my plans for the day. They reassured me that they would do their best to get my car back to me in a reasonable amount of time. Usually getting your car serviced can be a headache in itself and time consuming. At this BMW dealership that is not the case. They even offered to have one of their workers drive me to the Woodbury Commons Outlet. (Which is located not even a half mile away from the facilities)
Overall a wonderful atmosphere to be in and I will not bring my car anyway else to be serviced. A+ grade in my book!
Found car I was looking for here but lived on LI/NY , called spoke with the GM Paco Ramirez and we worked out a deal , came same day took for ride, purchased and rode back home with top down within hours. Zero hassle, nice people everyone.
If you find a car you love here, GO FOR IT.
From the start Terrence Holmes was truly professional an accommodating. This is the second car we purchased from Wide World BMW in a 3 month span. Ricky in Finance did an outstanding job of keeping us informed of the process, and expediting the paper work. The car was a surprise gift for my sons 17th birthday on December 18th. Terrence offered to store the car for 2 weeks on the dealership property, which helped us out immensely.
I had been taking my 3 series for service here and always had a great experience with Kevin, my service manager. When my lease was ending, he recommended i speak to Ricardo, one of the salesmen. Ricardo helped me every step of the way. He had suggested that i custom order the car because i wanted special features. I would have never considered this otherwise. This was definitely the way to go and ended up saving me a lot of money in the long run that I would have otherwise spent on features i did not want or need. He was always available whenever i had questions. He was even able to get me into the new car sooner than anticipated. Everything went smoothly on the day of pickup. Having had a horrible experience at BMW Edison with a finance manager, I was not looking forward to dealing with the finance manager at Wide World, but Joe was great! He made everything quick and painless. I would definitely recommend this dealership not only for a new car, but service as well.
I actually loved my car buying experience at this AR dealer. From my sales guy Patrick to the managers Erik and Jesse and even the Finance guy Chris, everyone delivered top notch service in a no pressure environment. They took the effort to find a vehicle with my exact specs. Any other dealer would try to sell you anything on the floor just to move their inventory. Not here. Their attentiveness and service matches what you expect from this luxury brand. They were respectful in deal negotiations with a healthy amount of give and take. I am even happier with my sexy new car given the quality of service I experienced.
Great experience to deal. Definetely to share it among my friends. The distant dealership provide much greater deals and some nagotiation flaxabilities. Me & my wife fully satisfied driving a used car which is so spacious for traveling.Thanks to all.
Absolute awesome experience. My salesman Chris Weaver was extremely knowledgeable and not pushy at all. I did financing through BMW and Patrick was wonderful. Everyone was super nice and helpful. Not to mention they had the best pricing around.
This has been our 3rd experience working with Scott Zukowski.He is an amazing sales rep with a lot of knowledge about Volkswagen. It is our 8th year with VW and our experience keeps getting better and better.
Euna was fabulous. I bought my BMW from her sight unseen and from 3,000 miles away. The vehicle was everything she described and more. Her assistance with the shipper was spot on and trouble free for me.
The staff at Park Ave BMW is outstanding. Andy made this purchase easy. Matt and Jack made the pick up of the vehicle an easy experience. Andy is one of the best sales people I have ever dealt with. No nonsense, you buy the vehicle you want, not what they want you to buy! I strongly recommend this dealership! A note to all, please purchase the GAP insurance, this is one of the most important decisions when signing the papers. Do not get caught short insurance wise, by not protecting yourself!
Park Ave BMW, Victor & Jack made this the easiest car buying experience I have ever had. I called to see if a car was still available and by the time i arrived Victor had the car right up front waiting for me to look at. Thank you for your exceptional customer service!
For those who find the purchasing or leasing of a car to be a euphoric experience - your DNA warrants inspection. Mere mortals such as myself, find car acquisition to be as stressful as waiting for one's accountant to determine overdue tax payments. Well, at Park Avenue BMW, my leasing of a BMW was pleasantly stress-free. I attribute the foregoing to having been handled with great patience and without stereotypic "sales pushiness" by Mike Smeraglia, Sales Manager & John Delgado, Sales Consultant. I believe it is important to note, that I leased one of the most inexpensive BMW vehicles. Notwithstanding, I was treated with dignity and respect from the moment I was greeted at the front door. Perhaps, of added interest, visiting with their competitors for lower pricing will invariably be an effort in futility - they truly are unmatched. Martin Weinstein Retired Superintendent of Schools
Just purchased a 2015 Audi Q5 TDI from these guys, and it was probably the best experience you can get from a used car dealership, or any dealership for that matter! Sam, Andy, and Mark were all very helpful, informative, and communicative throughout the whole process. They let me have 2 different mechanics come, put it on a lift, and inspect the whole car. They were all very direct, but not pushy at all. Any questions I had, Sam picked up the phone any day at any time. These guys really care about their vehicles and customers. They just got another repeat customer which I’m sure they already have plenty! Great experience.
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