Found a few cars I was interested in online. Called and was told how online works, but I was visiting Houston area the following week, so I decided I wanted to just go to the dealership. I was very impressed how easy this process was. After test driving four cars decided on the Maxima (my third Maxima). Was told it was not ready to roll and it would take a few days for it to be ready. I told the salesman that we were leaving Houston in three days and I needed to take the car with me. Thank you Sergio for making sure my car would be ready and texting me with updates, as I asked about the deadline promised.
Just sold my Car to them today. Entire process took around 25 minutes. Drove in with my 9 year old car. They inspected my car for about 10 minutes and gave me an estimate on the spot. Their offer was higher than what the car dealership had offered me. I expected the offer. I had my title with me. So, we completed the transaction there...it took around 10-25 minutes more. They gave me a cashier's check, that i enacted with my bank that day. Very simple and efficient !
I recommend this high end place where there???s no pressure and you???re in and out in no time ! Prices are low and they show you everything in front of you so there are no games being played ! I???ll refer my Friends there as well ! Thanks guys for the beautiful car ! Taz
Joe Fuentes in Service did an excellent job in making things easy for my wife to get our X3 repaired. Efficient, to the point, courteous - unfortunately rare in many service businesses but Joe has all three in abundance. Thank you for a great client experience.
Alex was amazing he got us into a truck that we never thought we would ever be able to get. Alex went the extra mile for us. He is very good at what he does and he's in it for you not a sale. We definitely will be returning and recommending him to anyone that is in the market for a new car.
i recently purchased my first vehicle from tx auto group and was amazed by the customer service i was provided with by sean. i usually find car dealerships very intimidating but they were very helpful in answering all of the questions i had about the vehicle i ended up purchasing. i had a really good experience with this dealership and i would definitely recommend them to a friend or a family member.
I was expecting to be taken advantage of and then given the bum's rush. Not at all my experience at TX Auto Group. Anthony and Sean were friendly and helpful. I took a test drive, loved the vehicle and bought it the next day. I would recommend TX Auto Group to anyone looking for a quality used vehicle. They go above and beyond.
A few weeks ago I went to Fort Bend Cars and Trucks. I needed to get a used car to replace my car that was totalled with recent wreck that I had been in. Moses and Bennis were very helpful and patiently answered ALL of my questions, and picked out a car that Moses said would be dependable for me. They made me a really good deal and I have grown to love this car; there have been no problems with the car. Highly recommend these guys.
It was kind of a long wait to get registered for service but once registered and they realized the wait could be over 3 hours, they gave me a nice loaner. They called me about 5 hours later. They were very friendly and professional. I expect to be a regular customer
We just purchased our 3rd car from Ryan and have been more than happy with the cars and the service. Everyone we've dealt with here makes you feel like family. Financing rates are great, and it doesn't take hours like at the big dealers!!
Shane at Jimmy Sparkle took care of me. I brought my Mercedes in and we talked about what I wanted to get out of the deal. He told me exactly how he would sell it and said I could be involved in the deal as much as I wanted. J He took care of the rest, including a minor repair to have it warrantied by Mercedes. Within a few weeks he had a deal lined up, called me and we talked about it. I gave him the go and within a few days a check was waiting for me. I got what I wanted out of the deal. Thanks Shane, great job!
Both of these individuals displayed professional and great customer service without the haggles of purchasing a car. I purchased a vehicle with these guys and will be back to purchase another for my son
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