BMW of Annapolis did not confuse their car dealership with a car museum. Arnita Wilson and Michael Fastman were great to work with and did their best to ensure the process of spending my hard earned money and getting something for it was easy.
Hunter was a great resource and wonderful in getting me the car that I ended up getting. He worked with me remotely to set up all the documentation and made the entire process seamless and easy. I would recommend hunter and the bmw Annapolis team to everyone
My wife and I found our visit and subsequent purchase of a vehicle from Catonsville's dealership to be easy and timely. Client Advisor Harold Blackwell was so helpful, professional, courteous, and knowledgeable about the cars and buying process. Harold is the type of person I would recommend to others when purchasing a vehicle from your dealership.
The ladies who greeted me were courteous and efficient. Harold Blackwell was informative and listened well. He explained the features and benefits of the car without overselling. I would definitely recommend working with Harold.
My experience with keon torbin was of epic proportion listened very well without judgement. Very polite,helpful and knowledgeable. My experience with him I will forever share and will always return to him and BMW of catonsville. His tentivenes and attention to detail excels him in his capacity super great guy who has the ability to do so much more. Dewayne Vannoy
My visit to the BMW of catonsville was like no other dealership I have brought a vehicle from very easy,professional,informative,polite,knowledgeable was totally different than I would of imagined as I looked around the dealership I witnessed other buyers smiling not looking stressed. The staff a d management was just as good like they knew you. I just cant put in word my total experience was like at this location, I will defently return and recommend anyone looking for a vehicle to come here the selection was overwhelming a d the service we recieved was top notched. Very respectfull, not pushy like other dealers being steering dealers to clear their inventory. Just overall informative,knowledgeable and had great reference. Words just don't explain this dealership whom ever in charge has the perfect idea of how teams work great job see you'll again after the holiday.
RT was a true pleasure to deal with during a stressful time when my existing car needed to be replaced quickly. He found me a great alternative and went above and beyond to ensure my satisfaction. Do yourself a favor... if you???re in need of a car .. new or used. Go see R.T.!
Giselle Pearson was my sales person. Her customer service skills were excellent and provided upmost attention during my test drive and negotiations. Everyone at Passport was very attentive and professional during the sales process. I look forward to having Passport service my X5 for years to come.
I first off want to start off by Saying Max Moyer who works in sales is the real deal convinced me to switching to BMW from Lexus he is the most detailed and knowledgeable about BMW cars and does everything to make the process of buying a car quick in easy I spent a total of 2 hours buying my car. The car looks amazing and I am so happy for the price I got it at. Thank you Max and BMW of Silver Spring
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