Joe Fuentes in Service did an excellent job in making things easy for my wife to get our X3 repaired. Efficient, to the point, courteous - unfortunately rare in many service businesses but Joe has all three in abundance. Thank you for a great client experience.
I found the X5 online- called a salesman that my dad had purchased from previously that he had a lot of respect for. Kelly was knowledgeable, professional and very honest. As for me and my family- he's our guy.
It was kind of a long wait to get registered for service but once registered and they realized the wait could be over 3 hours, they gave me a nice loaner. They called me about 5 hours later. They were very friendly and professional. I expect to be a regular customer
Hi u have given v good response to my email which I sent regarding BMW car which I was looking as I am from India I can't afford to get it from usa so I was planning to visit USA for 2.years contract from August this year as I need a car as soon as I arrived or before arriving I will buy it from ur showroom as my cousin is leaving their I just inform him when I need he will pick me with my new car which taken from u when ur response is so good just for email than what good things is there when I get one from u thank I
Jose is the most amazing client advisor I???ve ever had to work with. He is very straight forward and has a wonderful personality...which helps when negotiating. In all my years of purchasing vehicles, I sure wish Jose would have been there for each one. I had never been to this amazing new dealership but was very fortunate to arrive at a time when Jose was free and available. He answered all my questions and ensured if other assistance was needed for a response he went and brought the person to me. The negotiations went well and we soon arrived at a suitable price with minimal issues. The finance team was equally impressive. The transaction progressed smoothly and I was soon able to depart. Jay sure knows the way to ensure an efficient process. Returning the next day, I meet with Jaipaul who walked me through the vehicle features. His ability to make the features easily understood are exceptional. The dealership overall is easily a 10....but they have a jeweled star in Jose. He easily exceeds a 10. Thanks for making the purchase process go smoothly.
After a lengthy search for a good used BMW 428i and dealing with mostly BMW dealerships, BMW of Midtown not only had the exact vehicle we were looking for, but the service provided by Sergio Jimenez was outstanding. This was an out of state purchase and he answered all my questions and made the transaction absolutely painless. Would highly recommend this dealership and Sergio.
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