If you're buying, call Brian Giroux. If you're taking your car in for service, use Alan Solis. I've purchased two cars from BMW of Austin; both of which were great experiences. Brian was knowledgeable, helpful, not pushy, and was super polite to me, my wife, and daughter each time. Alan Solis in service is also amazing. He's kept me informed every time I take my car in, made sure I had a loaner if it was a longer appointment, and breaks down what can wait, and what needs to happen now. Both of these guys are phenomenal and I HIGHLY recommend them.
A disagreement on the down payment prevented me from getting a car I had looked for and wanted for an extended period of time.. initially the agreement was for a full cash down payment equaling $2,100... I told them that I could possibly be willing to trade my current car in as part or the whole amount down.. from there on they told me that they could only take my car as trade in for $ 1,000 .. (noooo) and then on top of that a $1,000 cash...well I didn’t want to take 1000 for my car so I said I could do the 2000 cash.. they said the banks refused the cash and would only do it with the car as trade in.. I told them I didn’t want to use my car as trade in once again , and they gave me a buyback option on my own car for $1300.... none of it made cense to me as being in a consumer position.. So in the end I didn’t get my dream car although I was willing to pay 100 more in a cash down payment.. sad day
I had a really great experience at Gebhardt BMW. I was in my first lease and wasn't sure how the process worked. Kelly assisted me through the entire lease end process and made me feel at ease. She made me feel very welcome and answered all of my questions. She also helped me get into a new lease and was able to lower my payments! Thanks again Kelly!!!
From my first phone call to the dealership days before buying the car, till now a week later, Sara Griffith has been nothing but helpful and proactive, focusing on what I wanted in a new car. She asked good questions and listen to answers and found the car that was right for me. I never felt like she was trying to fill a quota or upsell me on anything. She has stayed in touch, to make sure I understand how to work my Mini and that everything is functioning properly. I wish Sara were in real estate, because now I need to buy a house!
The service from Nick starting from the time I walked into the dealership was outstanding. He is wicked smart about BMWs and explained everything in a professional manner. I will definitely purchase my next car from him.
I purchased a used BMW i3 at Melbourne BMW and my experience was fantastic. Jo Carter worked with me in every way to make this an enjoyable, stress free buying experience. She is highly knowledgeable of the vehicles, friendly and a pleasure to work with. I highly recommend this dealership.
Alan gave me a great deal on my 2018 BMW X3 M40i, every time I have a question about anything, he has the answer and responds quickly. Great guy overall... if planning on purchasing a BMW, see Alan at Long Beach.
Jon Lewis!! Man I’m so happy every time I bring my car in for service or just a wash.. He goes far and beyond to take care of me and my car. Great guy!! Always greets me with a big smile. Very helpful and does more than I request!
Purchased a new showroom Porsche Boxster for my wife’s Christmas present on 11/30/18. Of course she loves it.
the process was easy an congenial with Kim Smith , who is super knowledgeable about Porsche’s.
This makes our fourth Porsche and all of them are masterville to drive.
Thanks Kim an everyone at Porsche Southpoint!
I went in to look at a car that was at this Alexandria location. Right from the beginning Habib Mehdi gave me a warm welcome and took great care of me. Habib was very knowledgeable about his cars and helped me feel very comfortable with the car. After assuring i was ready to move forward he handed me over to Hash Abbasi, Also another team member of this Alexandria location. Both these guys really took the time to make sure I was ready to go. I will always recommend this location to my friends and family. Awesome job guys, thanks for your help as always!
My wife and I found our visit and subsequent purchase of a vehicle from Catonsville's dealership to be easy and timely. Client Advisor Harold Blackwell was so helpful, professional, courteous, and knowledgeable about the cars and buying process. Harold is the type of person I would recommend to others when purchasing a vehicle from your dealership.
Found the exact car I wanted but Sun Motors is in PA. I’m in upstate NY. They made the process quick, easy, and problem free. Web coordinator put me in touch with sales associate and the rest was easy. Had everything ready the minute I arrived.
Recently, we purchased a CPO from Internet Sales Manager JV. He is very responsive to questions, keeps his commitments and is very knowledgeable. He understood what we were looking for and found the perfect car for us! We'll certainly be returning to Concord and JV for our future needs.
I had an excellent experience with my purchase. The owner Michael and I struck an instant rapore and my salesman Heath worked collaboratively with me to come to agreable and mutually beneficial terms. A family owned business that makes you feel welcome from the moment you step in the door to the time you leave with your new vehicle
Search engine was easy and mostly accurate. Some details about the vehicle were off, for example, the listing stated the vehicle had gps and memory seats. The vehicle actually does not have either. Also, the vehicle has a spoiler moonroof and not a full functioning moonroof. Despite those missed details, thanks to Cars.com, I was still able to make a good vehicle purchase.
Dawn, Chris and Ryan at Tully Manchester were extraordinary! Extremely knowledgeable, professional and ensured a pleasurable car shopping experience that exceeded every expectation. They were so helpful in finding the right car for us and worked with us to ensure only the best selection of BMW, financing and options. This is our 3rd BMW from Tully in 3 years and we will keep coming back as the people and service are phenomenal - if you are shopping for a BMW, this is the place. BTW the service team is also excellent, professional and very knowledgeable. 5 stars!!!!!!!!!!!!!!
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