Went to look a 2003 BMW 530i. It was Sunday and the dealership was closed but the car door was open so I was able to check it out. On the inside, the front seats suffered from what is known as 'twisted seat'. Otherwise the car seemed to be in okay shape but without the chance to test drive it, I could not tell for sure.
What an amazing experience. No one pressures you into anything. Pedro helped me every step of the way. I Would strongly recommend him to anyone looking for a car, he will make sure you get everything you want!
I debated Going to many different dealerships but this one was by far hands down the best. I dealt With Omar for my trade in & for the purchase of my new vehicle which he made such a smooth and easy process. I will definitely be recommending Omar & Tampa Mitsubishi to all.
My Saturn Sky was starting to give up the ghost. I wanted another sporty car, but I needed one with power seats to get in and out of more easily and a couple of other features (manual transmission for one-love shifting through those gears). A search online lead me to Genuine Motorcars. They had just the car for me. However, never having bought a car online (and out-of-state) before, I was hesitant. I had attempted an on-line purchase previously, but it went badly. But I'm glad it did, because I got the car I should have had all along instead of the car I thought I wanted. After talking to Nick, Chris, and Tom on the phone, my worries disappeared. I was able to quickly arrange a car loan and took the train down to Tampa to drive the car back back home. Tom picked me up at the station for my salesmen Nick and Chris. They are all extremely cordial, and most of all professional. Tom sat in the car for the better part of an hour going over all the controls with me. Chris took me out on the test drive. I also talked to Tom, the owner for a half hour. The entire process from initial e-mails and phone conversations to final purchase was to everything I could have asked for. Thanks so much for the pleasant transaction! Had a ball driving the car back home. Kudos to the entire staff of Genuine Motorcars.
by Steve was beyond gracious in making this purchase happen. He made me feel as if I was family. Great and warm personality. from Tampa, fl
December 4, 2018
From start to finish, wonderful experience. I was fortunate enough to have been referred to Steve, one of the owners who took time to insure all questions were answered and that I was purchasing the best car for me. Kurt, a sales consultant, reviewed the bells and whistles so that I would feel confident leaving the dealership. I would highly recommend this dealership to family and friends. Thank you all!
This was by far the easiest car buying experience I have ever had. Kayla listened and knew exactly the car I was looking for, gave me a great price on both the new car and my trade in, and even though I wasn't ready to commit that 1st day went ahead and had the car I was looking at delivered to the dealership. When I contacted her 2 days later to finalize the deal she had everything ready within hours and the car was detailed and ready by the time I got there. She had followed up on everything, reviewed the entire purchase deal and went over the car with me from top to bottom. It could not have been easier. Hans, the finance person went over all of the sales agreements and offered several extended warranty's and service plans that were available. There was no heavy handed pressure tactics, just a clear description of what was available. The combined experience of dealing with Kayla and Hans made the whole experience extremely pleasant. I drove off the lot with my new car in just over an hour. Kayla has already been in touch to see if I had any additional questions about the car or needed any more help from her. Fantastic customer service. I just wished I lived closer to the dealership so they could handle my maintenance needs as well.
What more can I say? Dealership is innovative and uses current technology to service potential clients. This allowed me to ask quick questions and get quicker responses! Dealership has an effective internet person as well as friendly and knowledgeable sales people - Jason was great! The financing and close process was so quick and utilized innovative technology - in addition I received all my paperwork on a usb memory stick(no piles of paper to drag home) I highly recommend Tampa Mitsubishi!
Gene H. contacted me by text while I was still researching Subaru dealerships. When I got lost in Tampa, he called and stayed on the phone with me until I got there.. This is before I had even met him. He was patient, answered all my questions,explained about the company, and never once pressured me. He was the best salesperson I've ever dealt with in my life. Next I went to see Julio A. He was amazing. He was very thorough with his explanations, and went out of his way to help me get the financing. Both Gene and Julio spent over an hour on hold to the credit bureau to make it possible for me finance the car. They both treated me like family. They introduced me to Rachel W. who will be calling me to follow up on any concerns or questions. I even met the people in the service department because they had to reprogram something so I could have a phone in the car.
I recently had my 2018 Outlander in for its 1st service. I waited for the service to be done. It was a easy, comfortable and timely experience. Service took exactly what the service manager estimated it would. The waiting area was comfortable with Wifi. A good experience.
I live in NH and purchased a vehicle from Tampa Bay Auto Network. They are the most professional, polite and easy people to work with. The customer service they provided to me was outstanding.
Mike and Lou were honest and thorough throughout the entire process.
Lou took the time to walk around the car with me while I was on the telephone with him asking questions about the car.
Mike handled the financial side along with the shipping and made the paperwork very easy to do via e-mails and explained in detail what I need to do on my side to complete the transaction.
They went the extra mile to show me pictures of my corvette being loaded on the trailer after working hours and updated me on the progress until my car was delivered.
I Highly recommend Tampa Bay Auto Network to anyone looking to buy a car without the hassle.
Great people to deal with !!!
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