I flew in from Phoenix az to purchase my 2015 BMW X4. Comparably equipped X4's in Arizona are $3000 more than United Imports price. But none had the color combination I wanted anyway. United did. Isaac knew the vehicle inside and out and didn't pressure me to buy. Transaction was smooth and quick and I was on my way back to Phoenix before the sun set. Btw, they have sooooooo many very nice pre owned vehicles. If cars are your weakness, stay away . You will want to buy something.
Sami Farakesh was extremely attentive and informative about the car. She made periodic checks and made me aware of other interests in the car and other similar inventory. Her ability to engage and communicate effectively represented United Imports well.
Buying a car from them was quite smooth. They had many variations of the model I was looking for and were quite willing to show me every one they had in stock. They had posted sale prices online for some of the cars they had in stock but discounted others which were advertised at a higher price. Negotiations for the price were fairly quick. When signing the paperwork, there was the typical sales speech to sell me additional services but when I said I was not interested the sales talk stopped.
I had bought a different BMW from another dealer 5 years earlier. That dealer's service department gave me quite poor service. I often had to take my car back to them right after they serviced it. I checked online reviews and found Stevens Creek BMW seemed to have the best reputation. I had bought parts from the Stevens Creek BMW parts department and was quite satisfied with the experience.
I was seriously considering switching from BMW to Mercedes Benz but my experience with and the reputation of Stevens Creek BMW were enough keep me interested in a new BMW even though I have had excellent service provided for my old Mercedes by a nearby dealer.
I am extremely happy with my purchase. My salesmen, Fred was exactly what you hope to find.
Extremely knowledgeable about the car and most important not pushy. My experience with Stevens Creek was exactly what I’d hoped to get. All of the staff I came in contact with were very helpful and professional. I would highly recommend purchasing a vehicle from this place.
This is my third BMW purchase and the Sales Manager at Stevens Creek BMW is one of the best I've worked with. The purchasing process was quick and efficient. I spoke to the Sales Manager about the car model, color, packages I'm interested in. The sales manager found me the exact car I wanted with a reasonable quote. When I stopped by the showroom, the car was available for me to test drive.
Hovik Sayadi helped me out greatly, I just purchased an i8 from them, he was very professional and we had a great talk at the same time. I’d recommend this place to anyone lookin to buy a BMW, 10/10 experience.
I visited Stevens Creek BMW to test drive a car I saw online. The test drive went well and I decided to purchase the car. The process was smooth, from negotiating the price to financing. All of the people I worked with were very nice and respectful of my time. I am very happy to own my new BMW from Stevens Creek BMW.
We enjoyed the buying experience with Sara. She selected a much better 2016 i3 than the one we came to see—the original had a mark on the side and was 3,200 more expensive. The finance piece was a little lengthy but not terrible. I would buy another car here and will recommend to others.
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