I had an excellent experience with my purchase. The owner Michael and I struck an instant rapore and my salesman Heath worked collaboratively with me to come to agreable and mutually beneficial terms. A family owned business that makes you feel welcome from the moment you step in the door to the time you leave with your new vehicle
Reliable and fun car to drive
by Janicec from OldLyme ct
November 1, 2018
Car is sporty yet roomy enough to for all. I love the idrive it is easy to use, cup holders could be in a place so larger cups could fit in better. Only negative feature if the car
I had put off looking for a replacement for over a year, car buying had always been excruciating, tedious and time consuming. Heath greeted us at the door we had any easy quick conversation about what we were looking for, after checking inventory we discussed our options took a test drive, the car was amazing even in the pouring rain. Back at Otto???s, terms and the paperwork, orientation to the car and we were off. Heath Cameron and Otto???s provided the best car buying experience ever and I???ve bought quite a number of cars over the years, I highly recommend them!
Very hard to imagine a better experience, Justice Mogano is a top notch professional. We special ordered our 440i to get exactly what we wanted. Months ago Justice estimated our pickup date and did not miss it by more than a day or two. Also, he kept us very well informed throughout the process. We were made to feel like we are part of a family (very rare these days) and nothing was ever a problem with ordering and adjustments to financing. Then, the day of pickup, extremely smooth and Justice took as much time as we needed to explain new features and operation of the car.
Saw the car online. Looked like a good deal. Read some not so great reviews about this dealership but liked the price point for the vehicle year and low mileage so gave them a shot. Tremendously pleased with the car, the experience, and the staff. Josh sold us the car and Ryan, the manager, filled in when Josh was closing another sale. Very informative and considerate gentlemen. I was pre-approved which made the process smoother. Also received great value for my low mileage trade in. Plan to return for my next purchase.
Great style and comfort
by Dansled from Michigan
July 12, 2018
This car is stylish,fast and good on gas when I need it to be. The interior is very comfortable. I would recommend this car to everyone
My wife and I went looking for a new SUV. We were met by a great sales person John Stetzer who was great. He was not pushy but very knowledgeable and really went out of his way to make sure my family was taken care of. Best car buying experience we ever had will be buy any car in the future from CarSense and will ask for John Stetzer.
by Timothy from Corona
September 12, 2018
I own the M-Sport Convertible with every option that the manufacturer has. This is a weekend car for me and being that it's a convertible its a lot of fun to drive. The engine is a 4 cylinder Twin Turbo. The car has enough power to get you up to speed in no time. Overall, I am very pleased with the style an performance of the car. The only one complaint I have is the ride is a little stiff with the 19-inch wheels.
Search engine was easy and mostly accurate. Some details about the vehicle were off, for example, the listing stated the vehicle had gps and memory seats. The vehicle actually does not have either. Also, the vehicle has a spoiler moonroof and not a full functioning moonroof. Despite those missed details, thanks to Cars.com, I was still able to make a good vehicle purchase.
Luxury and sports car all rolled into one
by Stretch from Fbenjaminorestville, MD
October 23, 2018
Car is perfect for me. Luxurious and sporty at the same time. High performance and looks fantastic while reasonably priced. The hard top convertible is definitely an all seasons vehicle that will put a smile on your face every time you drive it.
I called at 7:30 Am and told advisor that I wanted our car to go to their service bypassing a closer one as I trusted them more. They were prompt, gave great service and were more on point than I think another one might have been
by Professor Z from Phoenix AZ
June 30, 2018
Sporty, Stylish, and Reliable. This car was exactly what I was looking for. Good gas mileage, comfortable seating, great pickup. I'm a big BMW fan to boot.
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
First time buying at MCOTML and one of the best purchasing experience in my overall experience. I dealt with David Mizrachi. Great personality, not pushy, makes you feel at ease. Overall, a great person. Very accommodating. MCOTML has a great selection of inventory. It is noticeable David worked hard at making his dealership unique from the competition. My opinion, there's no competition because MCOTML is one-of-a-kind. Keep up the great work and will definitely buy again from MCOTML . Anyone I know that is in the market of buying a vehicle will definitely get a referral from me.
Fun and comfortable
by RadReaper from The Colong, TX
August 9, 2018
Good tech options. Comfortable when you need it to be. Fun when you want it to be. A lot of car for the money. You’re not gonna win any drag races in this but you’ll enjoy loosing :D
I just purchased a car today from the warehouse. I must say, it was a pleasant experience. my salesmen, KAY, was very knowledgeable even tho the car was a Cadillac, not a audi. I went to look at it last week, and after a week or so of crunching numbers, I picked up the car today. kay made sure all my questions were answered and also paired my phone to the car. I do recommend this dealership and my salesmen KAY..........mike dancona
I bought my car from offlease 5 days ago and I just wanted to say Damian was great! Very proffesional and patient with me! Michael Katz was great as well! Also everyone else was great from the guys cleaning the car, the lady at the gate, finance person etc. Overall great experiance and So far Im happy with my car choise! I would recomend offlease to everyone who is looking to buy used car. Just make sure when they run your credit to ask them to limit to only few. You don???t want a lot of hard inquiries! Violeta
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
They're doing renovations so four stars for now. Both sales and service treated me well. I would recommend them to anybody looking for a good used car. They saved me thousands
A car with fun, but not daily.
by Yang from Indiannapolis
August 18, 2018
A nice car but not enough HP. 435i is much better. Suspension is hard, good for play, bad for long-term driving. however it’s still a good car.
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