I’m very happy with my purchase. At first I was skeptical because it is my first time buying a used car but my sales rep helped me through and made sure I was more then satisfied. I bought a 2013 vehicle. Yes, it has some wear but the car was in great shape and they even worked with me when I asked to have the car serviced before I took it. Thank you!
Bought my car in Monrovia. The process took a little longer than expected, but after I proved I wasn’t purchasing without the best deal I finally got what I wanted. The service dept has been great and all of the workers are courteous and helpful.
Sirius XM gave me a call telling me that I had a free subscription which was going to end. I had no idea that I had a free subscription available... Arthur spoke to me and cleared things up about all the features. He and I met as well to get a better understanding of the car that I got. I have had 7 BMWs and I am finally confident in saying that I know how to use my beautiful car.
Had to get a new lease because current 320 is over miles and lease is due in a week. Stanley took good care of me and Angel set up my phone and explain whats new on my new 330i. Beautiful car and surely I will enjoy this new ride.
This is the third car my family is getting from this dealership! All our experiences from this dealer were beyond perfection. Angel the Genius had water ready in my sisters new car during delivery. We will be back soon!!!
My experience there at west coast auto was good but the fact that I have to get a new bulb for my tail light and battery for my remote they should of have to replace that not me other then that very good.
First I got internet salesman, then when I arrived at the dealership I was referred to another salesman. I was told the car was not at dealership.....then after I bought the car and finished with the finance office, I never saw
the salesman again to congratulate me nor to instruct on new vehicle!!!
Before they were called Shelly BMW, customer services used to be excellent but not it's poor.
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