Overall great experience with DeSimone. The car I was interested in was at their center city location. When I mentioned to Mike Framo that the NE location was more convenient for me he had the car brought up. There were no issues when I got there. Mike was there and expecting me and I got right into the car. We test drove, loved it and quickly went through the buying process, which was much faster than I'm used to. But then we waited for the car to be detailed... for 2+ hours. It's a Mini Cooper. The size of it is in the name so why it took so long is a mystery. And when we finally got it it didn't look any cleaner than when we test drove so I'm not sure if the car sat there while everyone took their lunch break or what. But it worked out and I'm thrilled with my 2015 Mini Cooper Countryman. I would definitely go back and/or recommend them.
by Judy extremely happy customer from King of Prussia, PA
October 26, 2018
The best car buying experience ever. I ordered a white 2019 X3 and when it was already 3 weeks into production I decided I wanted to change the color to black. The dealership said no problem as we will put it in the showroom and we will sell it anyway. Next my car came in with the right color but incorrect trim. Again they stood behind their mistake and said no problem. They ordered me in a fresh vehicle and I received it within 3 weeks. My old car had depreciated in the process however both Mark K. my salesman and Nick D. the sales manager stood behind their word and worked everything out, gave me the same trade-in value and made sure they stood by the numbers originally quoted! They made the whole buying process extremely easy and their BMW genius Safe is amazing as well and spent a lot of time with me going over the vehicle. I am in love with my new car and will be purchasing many more BMW's in my future and I will never look elsewhere! You will leave this dealership knowing that you made the right choice as they are honest, trustworthy and have integrity! Thanks again to everyone at mainline BMW!
We had a great time. Sevice was great by all the staff. Stop by just to see the lot. And we ended up with a great car at a good price. Thank you very much.
BMW 428i drives like a luxobarge
by Tom Grimes from Austin, Texas
May 20, 2018
The BMW 428i convertible I bought new in 2016 was my worst BMW. I've owned BMWs since 1976. And this horror was the worst of the lot. It was pitifully under-powered...yet I had to stand on the brakes to stop it because it was so heavy. The suspension must have been made from old water beds: It wandered all over the road. I had to drive it in Sport-Plus mode all the time just to get the suspension tight enough, and the engine responsive enough, to be able to tolerate it. The metal roof, when it's collapsed, makes the trunk basically unusable. There seemed to be less usable interior space in the cabin than in the smaller 2013 328i cv I owned before I bought the 428i. If you liked 1973 Lincoln Continentals, you'll adore the 2016 428i BMW. You'll be able to spin the steering wheel like the Wheel of Fortune before the car will even begin to turn. All that said, the car looked good. I got a lot of unsolicited compliments on it from strangers. If you're a fool for compliments at the gas station, then I guess the old adage is true: It's better to look good than feel good...or words to that effect.
I bought my car from offlease 5 days ago and I just wanted to say Damian was great! Very proffesional and patient with me! Michael Katz was great as well! Also everyone else was great from the guys cleaning the car, the lady at the gate, finance person etc. Overall great experiance and So far Im happy with my car choise! I would recomend offlease to everyone who is looking to buy used car. Just make sure when they run your credit to ask them to limit to only few. You don???t want a lot of hard inquiries! Violeta
Choose 428i over Lexus, MerBenz and infiniti
by Avg car guy from Cleveland
August 25, 2017
Looked at a bunch or higher end sports cars and found this to be the best value, fun to drive and well engineered
Dominic was great to work with. I found out about the dealership from a friend who has purchased 4 vehicles from there, and I have told several people that they should check consider it when they decide to purchase their next car truck.
Most beautiful car I have ever owned
by LynnN from
March 6, 2017
This car is easy to drive and looks amazing. I love driving it. It's easy to park. It's roomy inside. I am happy I bought it. I would highly recommend this car.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Search engine was easy and mostly accurate. Some details about the vehicle were off, for example, the listing stated the vehicle had gps and memory seats. The vehicle actually does not have either. Also, the vehicle has a spoiler moonroof and not a full functioning moonroof. Despite those missed details, thanks to Cars.com, I was still able to make a good vehicle purchase.
Car is a dream. Very fun to drive.
by CarolJ from Rogersville TN
February 22, 2018
Car had low mileage, almost a new car and looked like one. Drives wonderful. Very classy with option to put the hardtop down on hot sunny days!! Only thing that I overlooked when purchasing was I didn't pay much attention to the trunk. Since I do a lot of traveling, I may have to put some in back seat since trunk is designed for the hardtop to fold into. Other than that, I am totally satisfied.
I called at 7:30 Am and told advisor that I wanted our car to go to their service bypassing a closer one as I trusted them more. They were prompt, gave great service and were more on point than I think another one might have been
Best car buying experience ever. No pressure whatsoever. Herb, our sales guy, was awesome. He knew the car inside and out. He had all the paperwork prepared for when we arrived, and it only took an hour total to get everything done. Can speak highly enough of our experience and would definitely recommend buying a car from these guys.
by cj81two from richmond, va
October 19, 2017
This is a very fun car to own and it has duel personalities. In eco mode it will get 35 mpg and in sport mode it's fast, handles great. So you get both performance and economy depending on how you drive it.
Most of my dealings was with Rob Rose over the phone.I bought cars out of state before but i never did this much communicating with a sales rep.He made the experience worthwhile.Everthing i needed such as having the car looked at by my mechanic and using my credit card to place a down payment and answering my questions about the car was all done without hesitation.They even provide a lift so my car could be inspected.This was a big plus for them,because prior to buying here i found a car that had less mileage but that dealer didn't want my mechanic looking at the car so they lost a sale.Overall so far i had a pleasant experience dealing with Turnersville BMW.There are some unfinished business with my tags and paperwork for my bank that have to go through the dealership,if that part ends with no problems then overall the experience was a success.Thanks to Rob and everyone that helped.And i may call to ask question.
I had an excellent experience with my purchase. The owner Michael and I struck an instant rapore and my salesman Heath worked collaboratively with me to come to agreable and mutually beneficial terms. A family owned business that makes you feel welcome from the moment you step in the door to the time you leave with your new vehicle
A very comfortable and reliable car
by hockey from west hartford, CT
January 13, 2019
Exceptional comfort and drive, so much fun to drive with the top down. The smooth ride and exceptional performance make the daily commute to work enjoyable!
I had put off looking for a replacement for over a year, car buying had always been excruciating, tedious and time consuming. Heath greeted us at the door we had any easy quick conversation about what we were looking for, after checking inventory we discussed our options took a test drive, the car was amazing even in the pouring rain. Back at Otto???s, terms and the paperwork, orientation to the car and we were off. Heath Cameron and Otto???s provided the best car buying experience ever and I???ve bought quite a number of cars over the years, I highly recommend them!
Very reliable auto
by davida from Clarence New york
October 30, 2018
This is the best auto I ever owned really happy with it.
surely will buy another BMW , service at Towne BMW is fantastic. Thanks
Very hard to imagine a better experience, Justice Mogano is a top notch professional. We special ordered our 440i to get exactly what we wanted. Months ago Justice estimated our pickup date and did not miss it by more than a day or two. Also, he kept us very well informed throughout the process. We were made to feel like we are part of a family (very rare these days) and nothing was ever a problem with ordering and adjustments to financing. Then, the day of pickup, extremely smooth and Justice took as much time as we needed to explain new features and operation of the car.
Phil was great to work with. The facility was very clean and the waiting room comfortable. The overall process went very well.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.