I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
A very comfortable and reliable car
by hockey from west hartford, CT
January 13, 2019
Exceptional comfort and drive, so much fun to drive with the top down. The smooth ride and exceptional performance make the daily commute to work enjoyable!
I went in to get my Service A completed for my GLC. The service advisor Don was great! My only complaint was the chat service. I made my appointment through the chat service and also requested a quote for the Service A. The chat representative quoted me $260 but when I asked the person over the counter, it was over $300. The representative at the register informed me the chat representative should not be quoting the fees for services as they are not an employee of the dealership. Hopefully, they get this taken care of soon because that can be misleading.
BMW 428i drives like a luxobarge
by Tom Grimes from Austin, Texas
May 20, 2018
The BMW 428i convertible I bought new in 2016 was my worst BMW. I've owned BMWs since 1976. And this horror was the worst of the lot. It was pitifully under-powered...yet I had to stand on the brakes to stop it because it was so heavy. The suspension must have been made from old water beds: It wandered all over the road. I had to drive it in Sport-Plus mode all the time just to get the suspension tight enough, and the engine responsive enough, to be able to tolerate it. The metal roof, when it's collapsed, makes the trunk basically unusable. There seemed to be less usable interior space in the cabin than in the smaller 2013 328i cv I owned before I bought the 428i. If you liked 1973 Lincoln Continentals, you'll adore the 2016 428i BMW. You'll be able to spin the steering wheel like the Wheel of Fortune before the car will even begin to turn. All that said, the car looked good. I got a lot of unsolicited compliments on it from strangers. If you're a fool for compliments at the gas station, then I guess the old adage is true: It's better to look good than feel good...or words to that effect.
Found the car we liked. Did not get good trade-in value for my car.
Car is a dream. Very fun to drive.
by CarolJ from Rogersville TN
February 22, 2018
Car had low mileage, almost a new car and looked like one. Drives wonderful. Very classy with option to put the hardtop down on hot sunny days!! Only thing that I overlooked when purchasing was I didn't pay much attention to the trunk. Since I do a lot of traveling, I may have to put some in back seat since trunk is designed for the hardtop to fold into. Other than that, I am totally satisfied.
I flew in from Phoenix az to purchase my 2015 BMW X4. Comparably equipped X4's in Arizona are $3000 more than United Imports price. But none had the color combination I wanted anyway. United did. Isaac knew the vehicle inside and out and didn't pressure me to buy. Transaction was smooth and quick and I was on my way back to Phoenix before the sun set. Btw, they have sooooooo many very nice pre owned vehicles. If cars are your weakness, stay away . You will want to buy something.
Love my BMW.
by bob g from Bourne, Ma. 02532
December 15, 2017
Great car & a blast to drive. Looks fast sitting still.
Always feel like im having fun. Wind in my hair.
But with x drive I can drive in weather if needed
I had a factory safety recall to fix. I had no problem getting the appointment as per my schedule. It was fixed as promised (time required). The dealer provided a shuttle to drop me at my home.
by cj81two from richmond, va
October 19, 2017
This is a very fun car to own and it has duel personalities. In eco mode it will get 35 mpg and in sport mode it's fast, handles great. So you get both performance and economy depending on how you drive it.
Really good customer service, update me everyday on the status.
Choose 428i over Lexus, MerBenz and infiniti
by Avg car guy from Cleveland
August 25, 2017
Looked at a bunch or higher end sports cars and found this to be the best value, fun to drive and well engineered
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