Car had low mileage, almost a new car and looked like one. Drives wonderful. Very classy with option to put the hardtop down on hot sunny days!! Only thing that I overlooked when purchasing was I didn't pay much attention to the trunk. Since I do a lot of traveling, I may have to put some in back seat since trunk is designed for the hardtop to fold into. Other than that, I am totally satisfied.
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
Love my BMW.
by bob g from Bourne, Ma. 02532
December 15, 2017
Great car & a blast to drive. Looks fast sitting still.
Always feel like im having fun. Wind in my hair.
But with x drive I can drive in weather if needed
Vroom has excellent customer service and follow-through. My process had complications and Vroom worked with me to make it right. I will definitely purchase from Vroom again.
by cj81two from richmond, va
October 19, 2017
This is a very fun car to own and it has duel personalities. In eco mode it will get 35 mpg and in sport mode it's fast, handles great. So you get both performance and economy depending on how you drive it.
A very pleasant and positive experience with the vroom team. We found a car we liked and it was about to ship when they did the final inspection which they found an issue with the engine. At that point they called and let me know. We picked out another vehicle went through the process of signing everything with that one and went through final inspection. Within signing for the second vehicle and having it at our house was 7 days. Everyone on the team was very responsive and quick to answer any phone calls or emais. Overall very happy and will consider vroom again in the future. One thing that would have been better was if they did the inspection before the vehicles are on the site or before the paperwork is sent out just so it doesn???t waste as much time if the vehicle doesn???t pass inspection.
Choose 428i over Lexus, MerBenz and infiniti
by Avg car guy from Cleveland
August 25, 2017
Looked at a bunch or higher end sports cars and found this to be the best value, fun to drive and well engineered
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