I purchased a used 2014 Audi Q5 Tdi for from David Josephson and Tarek at Gallery BMW back in August for my mother. She had a few issues with the car and I was beginning to think I'd bought a lemon. She lives in NH and David sent up a loaner car for her, took the Q5 back to his shop, ordered parts from Germany and fixed EVERYTHING! The car has been absolutely PERFECT since. David Josephson went above and beyond what I'd expect any used car dealer to do. He was friendly and was very professional. He made purchasing a car from out of state simple. I recomend David and the BMW gallery to anyone looking for an honest dealership. They stayed true to their word and went ABOVE AND BEYOND!!!!
A very comfortable and reliable car
by hockey from west hartford, CT
January 13, 2019
Exceptional comfort and drive, so much fun to drive with the top down. The smooth ride and exceptional performance make the daily commute to work enjoyable!
Staff here are friendly and polite. Quick email response. Every one seems very professional and always ready to help. I tested drive the X5 and ended up buying one. Ed is patient and knowledgeable. Definitely will be back for my next bmw.
Very reliable auto
by davida from Clarence New york
October 30, 2018
This is the best auto I ever owned really happy with it.
surely will buy another BMW , service at Towne BMW is fantastic. Thanks
Car had low mileage, almost a new car and looked like one. Drives wonderful. Very classy with option to put the hardtop down on hot sunny days!! Only thing that I overlooked when purchasing was I didn't pay much attention to the trunk. Since I do a lot of traveling, I may have to put some in back seat since trunk is designed for the hardtop to fold into. Other than that, I am totally satisfied.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Love my BMW.
by bob g from Bourne, Ma. 02532
December 15, 2017
Great car & a blast to drive. Looks fast sitting still.
Always feel like im having fun. Wind in my hair.
But with x drive I can drive in weather if needed
No glad handing sales talk. We found a great car at a fair price and closed the deal quickly. My wife loves the car. Thanks
by cj81two from richmond, va
October 19, 2017
This is a very fun car to own and it has duel personalities. In eco mode it will get 35 mpg and in sport mode it's fast, handles great. So you get both performance and economy depending on how you drive it.
Warranty service performed quickly, great service personnel. Arrived without appt,bcar taken right in, provided shuttle service to work, car ready as promised, repair completed. Good follow up
BMW 428i convertible
by Fred from Fort Lauderdale, Florida
December 8, 2016
This is the best car I've ever owned. I like the hardtop and really like driving top down. This car has superior handling and the 4 cylinder turbo has plenty of power. The styling is great and I'm always getting compliments. None Better!
We have bought a Mercedes here, The experience was great, Financed with a local credit union which got a me a 3.1%rate. Now, I have been driving this beautiful Mercedes for a month and half, Still think it was a great recommendation by sales manager Charles. He knows all about them. Keep it up guys!
Pranav Gill and the staff at HC Sudbury were a pleasure to work with. They helped me find the car of my dreams without going above my price point. Their sense of humours are also on point. They helped me feel an ease instead of pressured. I would highly recommed contacting them if you are insterested in a new car. They Rock!
On my way out of town and called Dan Drinkwater to see if he could fit me in because my tire pressure light had come on for the third time in 10 Days. He had me come in first thing the next morning and had me in and out of there in time for me to make my trip to Rhode Island that morning. He was responsive, curtious, helpful and most of all quick. He has consistently taken great care of me over the years with honest and timely service.
Went in today to test drive a 2013 Alpina B 7. I would have to say from the moment I walked in the door I was given the 5 star treatment. Didn't make a purchase yet, still weighing other options, but that isn't a reflection of the buying experience.
The dealership were professional in answering my 101 questions, and I never felt rushed or pressured, the perfect environment for car shopping in my opinion. When I asked if they would be ok with me taking it to an outside mechanic if I were to return to purchase, Mike the Sales Manager told me:
"Sure, that's ok with us. Matter of fact, why don't you just tell us which mechanic to take it to and save yourself the drive here?"
That right there blew me away. I have bought lots of cars before, and never has a dealership offered to do that before. Great customer service.
Was assisted by "Mike" the sales manager, and Joey Harrington the Client Advisor.
Everything and everyone was so nice and helpful. Sean went above and beyond. Holding the car for us for the night made a huge difference in the overall buying experience. We were able to think and discuss it with other family members.
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