FANTASTIC purchase process - BWM X1
October 13, 2018
AWESOME AWESOME experience!!! Probably the best car buying experience I've had in my 30+ years of buying cars. And it was all done sight unseen.
Steve, the rep at Elite, was awesome to work with. Nice, helpful, no pressure, and I love his cool Louisiana accent! When I explained I was buying this from out of state, sight unseen, as a gift, he didn't hesitate to shoot a walkaround video and send it to me so I could better see the car. Through the whole process they were amazing to work with. Elite even helped with getting me a 2nd key, they arranged getting it through a BMW dealer.
Truly - I'm not exaggerating - this was the best car buying experience I've had. And it wasn't for some $60k+ high end car - like many they sell there - with a huge profit margin for Elite. It was a lower-priced car, and I'm sure they did not make a ton on the sale. Regardless, through 30+ total phone calls and emails, they spent time working with me onas if I'd just spent 100k. Fantastic experience!