Professional and friendly atmosphere. My salesperson, Jimmie Miller was top shelf, extremely accommodating and knowledgeable. Made the buying experience pleasurable. I would definitely recommend Steve Thomas BMW.
First Car I've owned
by Tuck17 from Lexington Va
November 29, 2018
This is a great reliable car. It's performance is outstanding, and it's features are excellent. It is a beautiful car and well engineered. It's so much fun to drive!
I was welcomed politely and the salesman very informed about the m4 coupe. We looked T several models and colors. I was not sure I wanted a bmw and left the dealership on friendly terms. They were not pushy. He gave me his card. I certainly had a positive impression and would recommend the dealership
A very comfortable and reliable car
by hockey from west hartford, CT
January 13, 2019
Exceptional comfort and drive, so much fun to drive with the top down. The smooth ride and exceptional performance make the daily commute to work enjoyable!
Second time working with David Aviles. This time leased an x5. David was amazing in terms of being flexible - he was able to source the car we wanted from another dealer and have it shipped to our house! And the pricing we got was amazing. If you know what you want and you are ready to move - David will make it happen. Very transparent sales process, no pressure, and way more efficient use of your time than getting cornered at a normal dealership. Last time I did Euro delivery and David did a great job with that too.
Very reliable auto
by davida from Clarence New york
October 30, 2018
This is the best auto I ever owned really happy with it.
surely will buy another BMW , service at Towne BMW is fantastic. Thanks
Car is perfect for me. Luxurious and sporty at the same time. High performance and looks fantastic while reasonably priced. The hard top convertible is definitely an all seasons vehicle that will put a smile on your face every time you drive it.
I own the M-Sport Convertible with every option that the manufacturer has. This is a weekend car for me and being that it's a convertible its a lot of fun to drive. The engine is a 4 cylinder Twin Turbo. The car has enough power to get you up to speed in no time. Overall, I am very pleased with the style an performance of the car. The only one complaint I have is the ride is a little stiff with the 19-inch wheels.
Steve Thomas BMW is as good as it gets for buying a vehicle. I recently purchased a 2011 BMW 135i convertible from them and have no regrets. I live in San Francisco so the negotiation process was done from hundreds of miles away. I got more than a fair price. I flew down, they picked me up at the airport, processed all the paperwork, and I was driving my beast up the coast in no time. I have been buying vehicles for 25 years and this is by far the best buying experience I have ever had. I think they are a family owned business and it definitely shows in the culture of the dealership. Everybody seemed to take pride in whatever job they had and treated you like a person and not just a potential sale - if you know what I mean. I dealt with an internet sales manager named Kwinn and his associate, Francesca. They were both courteous, professional, very knowledgeable about their product, hassle free and on top of their game. I'd buy my next car from them for sure. Chris
Great style and comfort
by Dansled from Michigan
July 12, 2018
This car is stylish,fast and good on gas when I need it to be. The interior is very comfortable. I would recommend this car to everyone
Unreal! Bob Smith BMW in Calabasas led by Wayne Lewis, Katherine and Tim Smith elevation customer service to an new level. A fun, personal experience that netted a beautiful BMW vehicle.
Every member of their team from Amir in finance to Justin in technology patiently raised the excitement of a new car purchase to an extraordinarily high level. They surpass Concierge service for sure!
We are now lifelong customers
by Professor Z from Phoenix AZ
June 30, 2018
Sporty, Stylish, and Reliable. This car was exactly what I was looking for. Good gas mileage, comfortable seating, great pickup. I'm a big BMW fan to boot.
World class service ! This is an example for all other BMW dealers should be follow. Everyone was very friendly and courteous. Especially Chris Smith, he is very helpful and patient with me. Thank you, I would recommend everyone to come to Rusnak BMW (Thousand Oaks).
My dream car
by Kidd from Torrance
June 22, 2018
So sporty and i like its wide body and the price is just perfect for me. It is bmw not mercedez not audi but real man’s car.
Car serviced promptly last Saturday. However, I was not informed that service could not be done on computer update on Saturday. need to come back. Also could not fix my entertainment center to add Pandora. Requires second trip. Perhaps when making appts on Saturday have receptionist advise customers that it is LIMITED service on Saturdays. Thank you,.
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