Giselle Pearson was my sales person. Her customer service skills were excellent and provided upmost attention during my test drive and negotiations. Everyone at Passport was very attentive and professional during the sales process. I look forward to having Passport service my X5 for years to come.
I went in to look at a car that was at this Alexandria location. Right from the beginning Habib Mehdi gave me a warm welcome and took great care of me. Habib was very knowledgeable about his cars and helped me feel very comfortable with the car. After assuring i was ready to move forward he handed me over to Hash Abbasi, Also another team member of this Alexandria location. Both these guys really took the time to make sure I was ready to go. I will always recommend this location to my friends and family. Awesome job guys, thanks for your help as always!
I had a great experience at BMW of Alexandria; i was referred by another prior customer to Osman Aberra after totaling my car - right after getting out of the hospital. I didn't even know i wanted a BMW but the customer serviceattention to my need and concern was stellar. They were mindful of my wallet, and helped ensure i wasnt making an impulsive purchase--but took the time to educate me on the merits of the cars without rushing me or making me feel pushed. Several emails, even more text messages and 2 test drives later....i took my new X2 home. Everyone there was awesome-polite, helpful, courteous and professional
We searched the National Capital Region for the right vehicle at almost every Mercedes dealership in the area. This dealership not only found us what we were looking for but also gave great customer service, made sure every feature we wanted was included and made the deal exactly what we were looking for. We will definitely be bringing our business back. A high class experience, but down to earth. We are so happy about our purchase.
This is my second Benz from Mr Wisdom Doamekpor. If you’re looking for a car, please contact him at 5715940475. He goes above and beyond to custom serve you. He’s very professional, pleasant, caring, honest and a good listener. What amazes me is he continues to follow up before and after the sale. He’s a great asset. I’ll return to him a hundred times. Above all, he’s very religious which is unusual with most traditional salesmen. Wait until you meet this iconic and gentleman.
From start of my search till I came to their dealership, my experience was just simply amazing. Excellent price, fantastic team, great condition and fast service sums it all for Certified Car Center. If you are looking for just that, you have got to pay them a visit.
Dominic was great to work with. I found out about the dealership from a friend who has purchased 4 vehicles from there, and I have told several people that they should check consider it when they decide to purchase their next car truck.
I bought my car from offlease 5 days ago and I just wanted to say Damian was great! Very proffesional and patient with me! Michael Katz was great as well! Also everyone else was great from the guys cleaning the car, the lady at the gate, finance person etc. Overall great experiance and So far Im happy with my car choise! I would recomend offlease to everyone who is looking to buy used car. Just make sure when they run your credit to ask them to limit to only few. You don???t want a lot of hard inquiries! Violeta
John was great in making my purchase a bit easier. They promised to bring car to me in VA and get moonroof deflector installed and neither happened. But, they did pay for an Uber to bring me out to them. Ended up missing work :( and stuck in rush-hour traffic but love my car!
Replacing my review titled Be honest with customers. Cars.com doesn’t allow for easy removal or update of reviews. I fixed the issues with the car at my own cost. I had got the car at a good price anyway since when bought new it’s a car that costs over $100k. So I accept that, and since car drives great after the repairs think it’s appropriate to revise the ratings for Imperial Highline.
Very good price, high end cars. I had a great experience with them. Definitely will buy from them again and strongly recommend them.
If you looking for high end car and reasonable price look no further.
Got caught in the holidays trying to buy a car I found online @ elite auto brokers. I spent a week out of town but was told to rest asure the car I wanted would be placed on hold inspite of other coustomer being interested in the same vehicles. Needless To say after spending another week getting my paper work in order they remained true to there word and assisted me in all my needs. They also have some of the hottest cars at very competitive rates. I generally trade up every few years and they will always be my first start . Thanks Elite Auto Brokers
I bought a Lexus ES350 from this dealer. Mathew promptly responded to my email. Then I had a very good experience dealing with AJ during the deal and after sale. They all are very professional and friendly. Smooth transactions. I am sure I will be returning to them for future cars.
Everything you expect from a car buying experience
by CintronUSCG from DealerRater.com
October 19, 2018
I???d recently purchased a new Discovery using my financial institution car buying program at Land Rover Chantilly???s certified dealer. KZ was able to address all my concerns and find my Discovery within minutes of walking in. As an active duty military member I was given the attention needed from the Financial Department by going above and beyond and completing the required paperwork in order to register the vehicle in my home state of FL saving me additional $$$. No haggling, No hesitation, No gimmicks.
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