This dealership is truly one of a kind. They treat their customers as if they were a member of their own family. They were a pleasure to deal with and they were a stand up team. Any time anyone I know needs car, I would HIGHLY recommend them. Their cars are exceptionally clean and in mint condition. They are honest, reliable and run a great dealership. Highly satisfied customer!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
The staff at Park Ave BMW is outstanding. Andy made this purchase easy. Matt and Jack made the pick up of the vehicle an easy experience. Andy is one of the best sales people I have ever dealt with. No nonsense, you buy the vehicle you want, not what they want you to buy! I strongly recommend this dealership! A note to all, please purchase the GAP insurance, this is one of the most important decisions when signing the papers. Do not get caught short insurance wise, by not protecting yourself!
Park Ave BMW, Victor & Jack made this the easiest car buying experience I have ever had. I called to see if a car was still available and by the time i arrived Victor had the car right up front waiting for me to look at. Thank you for your exceptional customer service!
For those who find the purchasing or leasing of a car to be a euphoric experience - your DNA warrants inspection. Mere mortals such as myself, find car acquisition to be as stressful as waiting for one's accountant to determine overdue tax payments. Well, at Park Avenue BMW, my leasing of a BMW was pleasantly stress-free. I attribute the foregoing to having been handled with great patience and without stereotypic "sales pushiness" by Mike Smeraglia, Sales Manager & John Delgado, Sales Consultant. I believe it is important to note, that I leased one of the most inexpensive BMW vehicles. Notwithstanding, I was treated with dignity and respect from the moment I was greeted at the front door. Perhaps, of added interest, visiting with their competitors for lower pricing will invariably be an effort in futility - they truly are unmatched. Martin Weinstein Retired Superintendent of Schools
Eric Shuster is a pleasure to work with. He is very transparent and helpful in structuring a fair deal. His attention to detail and post sale follow up is great. I would highly recommend working with Eric on your next car transaction.
Sabit got me into the car of my dreams. This is my first BMW and I was nervous about the costs, understanding the new tech, etc. Sabit found the perfect car for my needs and my budget and made it all so seamless. Nothing was complicated or out of my understanding. And, BMW treats you so well. Park Ave was great and they take the time to ensure you love the car and feel comfortable in it. I'm so happy I'm in the BMW family!
Euna was fabulous. I bought my BMW from her sight unseen and from 3,000 miles away. The vehicle was everything she described and more. Her assistance with the shipper was spot on and trouble free for me.
Ernesto Motta and Steve Hourican went above and beyond to make me feel at home and maximized my car buying experience! Not only was it quick and easy, but they helped me make sure that it was the best financial decision at this time. Thanks guys!!
The dealership was Efficient and a pleasure to deal with
by Marvin1 from DealerRater.com
December 3, 2018
I walked into the dealership after buying seven BMW previously.. I told Chris Fash the options I wanted In my 320 BMW and the colors I preferred..He did not have it at the dealership but Located it at another dealership with in 24 hours.We negotiated the price in 15 minutes and I picked up the car a week later. I packed up the car and was out of the dealership within the hour. This made buying process very streamlined and efficient. My time is very important to me, and they respect others.
I just recently purchased a X3 and couldn???t be happier with purchase and experience, especially with being a new customer to BMW. Maria, thank you for everything and of course to my salesman, Kyle Gries for taking the time to make everything run smoothly and being so attentive. He was so personable, and could answer any question I asked. Even after, he took the time to make sure I was happy with my purschase, and I know if I still had any questions, he would still answer. Thank you for all that you did, and I would always refer him to anyone I talk to!
I recently leased my fifth car from Circle BMW in Eatontown, NJ. I would recommend this dealership to anyone who is looking for superb service and an overall great experience. My salesman was Robert Cavalieri who is top at his job. He is reliable, true to his word and a great salesman. I am really happy with my new car.
Nicholas was absolutely phenomenal as my sales associate. He was extremely professional,polite, knowledgeable about the vehicles, honest. I can't say enough about how well I was treated and how comfortable I felt. I did not feel pressured into buying anything at any time. I never felt like I was in a cat dealership for the first time in my life. He always treated me with respect and was straight forward with me. He is a credit to your dealership. Russell was just as good and worked hard to get me a good finance rate and made it easy to purchase my vehicle..
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