Michael was hands down the most professional, experienced, patient, and understanding sales person with which we interacted during our search for my wife's dream car. We visited almost every BMW dealership in the greater Seattle area and Michael was the best. Highly recommend. We will be back.
Was in contact with Matt through out the entire Purchase and really enjoyed the effort and time he put in to help purchase the BMW. If in the field of looking to buy a vehicle contact Matt @ Bellevue Auto House.
Thanks and looking forward to owning my car for a long time.
Car shopping is not painless, especially if you are female, but here it turned out to be as good an experience as car shopping can be. I knew what I wanted and they had two models to choose from. Jorge, the salesman, was very knowledgeable about the cars I was interested in and did not pressure or rush me about making a decision. I eventually decided to take one for a test drive and Jorge went along to describe all the features and help set them up. Matt, in finance, found me a better rate than I had and was very patient with me while I was asking questions and reading fine print. I also met the owner who was very gracious, unlike the one I had met the previous weekend and walked out on. I am very happy with my SLK 250 and would recommend this dealership for their non-pressure attitude and professionalism (plus senses of humor!)
I took my Leaf in for a recall, which was actually an update of the Carwings service, and the service department said they would do an inspection of my vehicle also. I totally expected that some things would be found to "repair" as my experience had been at other dealerships in the past. Blake reviewed the inspection report after everything was completed and showed me that every item on the list checked out as "excellent". I was shocked! Thank you Bellevue Nissan
My car was overheating on my way to work, and I managed to get to BMW Bellevue. They got my car into the service line, quickly diagnosed and discussed my options, and repaired effectively at a fair price. Recommended.
We always are well taken care of by Matt. It has made us want to continue driving BMWs. The car that was serviced is our first BMW and we recently bought an X5 from Seattle BMW. Unfortunately the service experience was not stellar so we plan to have the X5 serviced in Bellevue, with Matt as our service rep.
My salesman Kyle Harrell has given excellent customer service from the first time I walked into the dealership. He ordered me a new vehicle and has kept me updated throughout the whole process. I never felt high pressured to get anything other than exactly what I wanted, that includes the final paperwork with the Finance Manager.
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