I inquired on a vehicle and received a very prompt response through both phone and e-mail. Unfortunately, the vehicle that I was interested in had been sold earlier that day. They apologized for the inconvenience and even gave me a time frame for the ads to be removed.
I received a follow-up a day or so later to see if there was anything else they could assist with. I have my heart set on a very particular vehicle, so I declined, but the extra effort was appreciated - even more so because they have not continued to reach out after making it clear that I'm out of state and not looking for anything except that particular vehicle make / model and options.
I was shopping for a car for several weeks and finally found the Mercedes SL 550 at tis dealership, the price was right and the buying experience was absolutely fantastic, I would highly recommend them, thank you very much !
The wife and I had been looking for a newer Tahoe for about two months. During that time we had encountered every example of the negative aspects of buying a vehicle, pushy sales staff, no manners, vehicles not being what they were said to be, and worse! From the moment we showed up at Ocala BMW it was an outstanding experience! We were treated like long lost friends, offered coffee, water, etc. it was a complete pleasure start to finish!
If you’ve got to wait in a dealership, this is the one you want to be in. James Jupiter took care of everything I needed. Super nice guy, not your typical “salesman”. Didn’t push or sale me on anything. We talked about family while filling out paperwork which I found to be relaxing during a process that is usually a little nerve racking.
They were great to us from start to finish buying an M235i. I am not used to being treated like royalty. Very surprised since I am 56 and have bought cars all over the U.S. I did not expect this in Ocala Florida.
Was looking for a used vehicle, found this on line. Contacted the dealership, negotiated a price and they delivered the vehicle to my front door. It was everything they described and more. The service was exceptional. Can't say enough positives--Marie in sales and Jim who drove the car to our front door were amazing. Don't hesitate to do business with this dealership, we purchase a lot of vehicles and this dealership is extremely reputable. Highly recommended!
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