I went in to look at a car that was at this Alexandria location. Right from the beginning Habib Mehdi gave me a warm welcome and took great care of me. Habib was very knowledgeable about his cars and helped me feel very comfortable with the car. After assuring i was ready to move forward he handed me over to Hash Abbasi, Also another team member of this Alexandria location. Both these guys really took the time to make sure I was ready to go. I will always recommend this location to my friends and family. Awesome job guys, thanks for your help as always!
A wonderful vehicle
by Isaacs from Redwood City, CA
November 3, 2018
This car is wonderful, and I recommend it to all drivers. Bmw is the car for those who would like a smooth ride. Bmw is the best.
I had a great experience at BMW of Alexandria; i was referred by another prior customer to Osman Aberra after totaling my car - right after getting out of the hospital. I didn't even know i wanted a BMW but the customer serviceattention to my need and concern was stellar. They were mindful of my wallet, and helped ensure i wasnt making an impulsive purchase--but took the time to educate me on the merits of the cars without rushing me or making me feel pushed. Several emails, even more text messages and 2 test drives later....i took my new X2 home. Everyone there was awesome-polite, helpful, courteous and professional
We are bought a bmvx4 last weekend! Our salesman advisor NABIL helped us a lot ! We never forget you NABIL! And dealership they are friendly and good people All i can say if you need to car just go there and ask them what you want! They take care of you well!
Worked with Andy Alexis Sr. on a 328i I found online. Had a poor experience at a dealership closer to home but drove 40 miles from Towson and would do it again. Great Experience. Thanks Andy
This is one of most stylish cars I have ever owned
by styling momma from Riverview, Florida
August 26, 2018
This vehicle is stylish inside and out, from the red interior to the alpine white exterior with dark tinted windows looks awesome on the road. Many heads have turned looking at the vehicle and the beauty of the wheels. Just a thrill to drive
I first off want to start off by Saying Max Moyer who works in sales is the real deal convinced me to switching to BMW from Lexus he is the most detailed and knowledgeable about BMW cars and does everything to make the process of buying a car quick in easy I spent a total of 2 hours buying my car. The car looks amazing and I am so happy for the price I got it at. Thank you Max and BMW of Silver Spring
BMW of Silver Spring is a top notch facility with excellent client advisors. I had an awesome experience working with Lonnie Overby. He was honest, accommodating, and worked hard to get me into the car of my dreams. If you’re interested in a BMW and want a pressure-free buying experience, ask for Lonnie.
My overall experience at the BMW Silver Spring, MD dealership was exceptional, professional, pleasant and courteous. My salesperson, Karen, is outstanding. Karen was attentive to my needs, diligent is assisting me with my finance options and providing me with access to additional funds to offset my monthly payments. Karen was both professional and courteous. It was a pleasure working with her and I plan to work with her again in purchasing my next BMW.
I bought my first BMW from this dealership and Mr Andy Alexis was very pleasant during the whole process. I felt all my questions were answered and I was very satisfied driving out at the end. I would highly recommend Mr Andy Alexis.
Eric is a consummate professional that was attentive, personal and very easy to deal with. He made the process easy. Outside of his control however was the length of time it took for us to pay for the car. Even though we paid cash, there was only one person in the Finance department thus we waited for 1.5 hours to write a check. Again, this has nothing to do with Eric. Once in Finance, we were in and out in 15 minutes.
The Service team always takes special care when my car is in for service. My last visit was a tow in for a flat tire and they explained the warranty process and ultimately got everything covered. It was a stressful event that they made easy.
Kevin Pitamber my Service Advisor, along with the Head Foreman Ian are so Awesome! Kevin always communicates with me with step by step updates on my BMW whenever I get it serviced. Kevin and Ian possess the most OUTSTANDING CUSTOMER SERVICE EVER! I ALWAYS feel so comfortable and trust Kevin my Service Advisor and Ian the Head Foreman, whom always advises me correctly! I truly recommend Tischer BMW Service Department to all BMW drivers! You will always get the best repairs and service on your BMW there is.....YOU WILL ALWAYS DRIVE WITH A PEACE OF MIND!!
Happy Holidays!! Lori Williams ( 26 year BMW owner)
Giselle Pearson was my sales person. Her customer service skills were excellent and provided upmost attention during my test drive and negotiations. Everyone at Passport was very attentive and professional during the sales process. I look forward to having Passport service my X5 for years to come.
I purchased a BMW remotely, actually sight unseen, and although I was quite worried about the process and the risk, it was a great experience. Giselle Pearson was my Client Adviser and she answered all my questions and researched features and options for me. Most importantly Giselle was a pleasure to deal with and made the process seamless.
I would highly recommend Passport BMW and Giselle Pearson.
Giselle Pearson was my sales person because my regular sales person was out of town.
While new to the job, her customer service skills were a perfect fit for the Ultimate Driving Machine. Will drive this x3 until the new x5s come in. Nonetheless she gave me the New Car Experience Passport always has with my prior new cars. Glad to meet a young enthusiast who still gets the excitement created by the 2002tii. Tops! Took the transferable warranty. Good-sound deal.
Went in on a holiday; it was slow but I received the best service ever! I told Damon Davis what I was looking for and he delivered. Damon and the other BMW staff was professional and courteous; I received impeccable service! I'm exceptionally happy with my purchase. Damon and Passport BMW deserve 5 stars!
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