by Judy extremely happy customer from King of Prussia, PA
October 26, 2018
The best car buying experience ever. I ordered a white 2019 X3 and when it was already 3 weeks into production I decided I wanted to change the color to black. The dealership said no problem as we will put it in the showroom and we will sell it anyway. Next my car came in with the right color but incorrect trim. Again they stood behind their mistake and said no problem. They ordered me in a fresh vehicle and I received it within 3 weeks. My old car had depreciated in the process however both Mark K. my salesman and Nick D. the sales manager stood behind their word and worked everything out, gave me the same trade-in value and made sure they stood by the numbers originally quoted! They made the whole buying process extremely easy and their BMW genius Safe is amazing as well and spent a lot of time with me going over the vehicle. I am in love with my new car and will be purchasing many more BMW's in my future and I will never look elsewhere! You will leave this dealership knowing that you made the right choice as they are honest, trustworthy and have integrity! Thanks again to everyone at mainline BMW!
I can???t say enough about Ashley and Tim at Princeton BMW. They went beyond out of their way to help me with an emergency situatio. I didn???t have to wait long at all (without an appointment) to handle my situation. They are extremely professional and very helpful. I highly recommend them for everything.
worked with Alex Edgar and Craig Brauer, they are super helpful. This is our first stop for shopping a new bmw x5. it only took a morning to finish everything, and drive the new car back home. highly recommended. however, i could only give a 4 star for dealership. it is because of Jowel Ahmed. He was doing paper work for us. But he was trying to play some trick on us. he misleaded us to purchase some unnecessary maintenance coverage. and he did not provide us enough coverage policy information. After gettting back home, we talked with our friends with bmw, just figure it out. The coverage on brake and belt is very unlikely to be useful for the first three years of the bmw X5. And this coverage can be cancelled within certain time window. Jowel never mentioned the cancellation policy to us. overall, princeton bmw is a great place for shopping bmw. their front desk are very helpful, but need be careful for their back office guys .
Went to the dealership to browse and met Carl and he was such a great guy who was very resourceful. He was not pushy or inpatient, it was like he placed himself in my shoes and offered me all information I needed to make my decision. I'm loving my 4 series, very pleased with my purchase.
I go to Princeton BMW to get the car I love to drive
by Spyder from DealerRater.com
September 11, 2018
I used to shop elsewhere. I visited Princeton BMW for the first time, this summer. I met with a wonderful gentleman, let him know what I was looking for and Carl Prince made my 'M' dreams happen!! Go see him if you're into BMW's!
The professionalism and courtesy was beyond exceptional. Showrooms were spotless. My point person was Justin Martinez he handled my trade in and putting in my new BMW. Joseph Saint-Val was my BMW genius. He spent over an hour sitting with me in my new car. He covered all the bases in acclimating me with my car. Joe was super professional and extremely knowledgeable. The last person I sat with was Helga Carroll who handled the financial segment.She was extremely knowledgeable and explained every little detail to me. All in all my experience at Competion BMW was perfect.
Maria provided excellent customer service! She demonstrated and extraordinary ability to understand my needs without being ever making me feel pressured. She is very knowledgeable and extremely quick! She was extremely patient and helpful, and despite having to stay past showroom hours, made sure that the car was in perfect condition before I left. It was a pleasure working with Maria, I highly recommend her!
I went in to look at a car that was at this Alexandria location. Right from the beginning Habib Mehdi gave me a warm welcome and took great care of me. Habib was very knowledgeable about his cars and helped me feel very comfortable with the car. After assuring i was ready to move forward he handed me over to Hash Abbasi, Also another team member of this Alexandria location. Both these guys really took the time to make sure I was ready to go. I will always recommend this location to my friends and family. Awesome job guys, thanks for your help as always!
This is my second vehicle from BMW North Haven. My second purchase was more enjoyable than my first! I truly believe the service my client advisor Basel provides is impeccable and worth experiencing. Thank you Basel for another awesome experience and my new Ultimate Driving Machine!!
I had the pleasure to meet a very talented and friendly young salesman 6 plus years ago. Last month, I bought the third one from the same awesome guy! He sure knows his stuff well and is very professional. He sure does everything to make this process as easy and quick as possible. Great expirience!
The service from Nick starting from the time I walked into the dealership was outstanding. He is wicked smart about BMWs and explained everything in a professional manner. I will definitely purchase my next car from him.
Great Experience, Dean is a first class guy, he's not high pressure, very detailed and knowledgeable, this is my second purchase with Dean. Susan was also awesome in reviewing the car features. Overall leasing process was less than 30 minutes!
Everybody looks for different things while purchasing a car. My biggest pet peeve about most dealerships is they want you to buy TODAY. Dean Stathes answered my questions and most importantly didn't pressure me for a sale. I did my homework and now I'm the owner of a sassy, seaside blue, convertible 230i and I'm thrilled.
Worked with Tucker Deitz, he had the car ready to go for the test drive, no pressure sales, answered all my questions and I believe I got a really good deal. Process was very simple and I was out of the dealership quickly, so far the car is driving like a champ!
Can’t tell you what a great experience I had at this dealership with my salesperson Glenn. I drove 2 hours from Tucson and it was worth every minute! Glenn and the dealership delivered on every single promise on my used car buy and went above and beyond to make sure everything was perfect. I will absolutely be buying my next car here.
Purchased a used BMW i3 and had an excellent experience top to bottom. Staff was great, easy to work with and buying process was the easiest, most enjoyable I have had to date! (Have purchased 5 cars from dealerships over the years.)
This is the fourth car I've purchased or leased from Kearny Mesa Infiniti. From the sales team to the service department, this dealership is top notch. The sales process is easy and low pressure and generally the administrative process is simple and there isn't a lot of pressure to purchase other options. More importantly, the service department is excellent, in particular Adam Schmidt, who has been my service advisor for over 5 years and he's the best.
very testingly good. it found it interesting how they did...
by Manojshara from DealerRater.com
September 26, 2018
very testingly good. it found it interesting how they did what they did. very personable, good knowledge and over all really wonderful to deal with. Wish there were more care parts for me to choose from so I could customize my ride and get personalized service. for future reference I would love some bucket seats to be there
I live in the South Bay area and I drive to Pacific BMW...
by V_Manta from DealerRater.com
September 26, 2018
I live in the South Bay area and I drive to Pacific BMW for sales and service needs. I has been with this dealer since the mid 80's and have purchased all my BMWs from them. Whether in service or sales, I am treated with respect and honesty, which I value most, especially these days. I highly recommend this dealer.
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