I purchased a used 2014 Audi Q5 Tdi for from David Josephson and Tarek at Gallery BMW back in August for my mother. She had a few issues with the car and I was beginning to think I'd bought a lemon. She lives in NH and David sent up a loaner car for her, took the Q5 back to his shop, ordered parts from Germany and fixed EVERYTHING! The car has been absolutely PERFECT since. David Josephson went above and beyond what I'd expect any used car dealer to do. He was friendly and was very professional. He made purchasing a car from out of state simple. I recomend David and the BMW gallery to anyone looking for an honest dealership. They stayed true to their word and went ABOVE AND BEYOND!!!!
We deal with Josh Carvalho, the service manager and Bryan Wells, the service adviser. They both go out of their way to work with us in getting our fleet of Volvos in for service in a timely fashion when issues crop up.
I just took delivery of a 2019 XC90 and from start to finish it was an exceptionally pleasant - and easy - transaction. My Client Advisor Ken Scalia was both knowledgeable and patient as we worked together to find exactly the right vehicle to meet my family's needs. The available inventory was impressive, the prices and trade-in offer were extremely competitive and the entire team worked hard to make the deal work for us. Kevin Misanko and Mark Leone made closing the deal a breeze and Ken Scalia provided exceptional support throughout the transaction, including during the final delivery process. I highly recommend Volvo Cars Plymouth, Ken Scalia and the entire team - a fantastic experience!
I thought the service I was provided was outstanding. From the moment I was greeted on my first visit to the final pick up of the car everyone was professional, friendly and helpful. All my questions were answered promptly and honestly. I am pleased I purchased my car at this dealership.
Pranav Gill and the staff at HC Sudbury were a pleasure to work with. They helped me find the car of my dreams without going above my price point. Their sense of humours are also on point. They helped me feel an ease instead of pressured. I would highly recommed contacting them if you are insterested in a new car. They Rock!
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