This is my second time of having the pleasure of dealing with Manjula. She's knowledgeable, helpful, and sincere. We needed an upgrade for our 17-year-old son, she treated him with such respect, he will be a lifelong customer of Bridgewater BMW. Thank You Manjula, it is truly appreciated!
The dealership was Efficient and a pleasure to deal with
by Marvin1 from DealerRater.com
December 1, 2018
I walked into the dealership after buying seven BMW previously.. I told Chris Fash the options I wanted In my 320 BMW and the colors I preferred..He did not have it at the dealership but Located it at another dealership with in 24 hours.We negotiated the price in 15 minutes and I picked up the car a week later. I packed up the car and was out of the dealership within the hour. This made buying process very streamlined and efficient. My time is very important to me, and they respect others.
Bobby made our car buying experience a breeze. From the very first conversation to the time we closed the deal he was very transparent and willing to work with us. We live in CT and discussed our needs by phone and when we arrived, he had already lined up all the paperwork and things were just as we had discussed and agreed to. Howie was equally friendly and professional as we signed all the paperwork. We could not have asked for more! Thank you Bobby and Howie.
I brought my 3 Series in to have the air bag replaced and while it was there had the oil changed and the radio repaired (it did not turn off). From the minute I drove in the staff could not have been more helpful. Service Advisor Gina Todisco was a pleasure to work with. While I was waiting, she reported back to tell me how the service was progressing. The technician E. Ibanez, immediately identified the problem with the radio and knew how to repair it. The repair took quite some time since Mr Ibanez would not reinstall the radio until he was sure the epoxy was thoroughly dry. Gina apologized for the time it was taking and even offered to drive me home. Attentiveness such as this is more than I ever expected. I was provided with a list of things which will need to be looked at, but they did not try to convince me that everything needed to be repaired immediately. They know how to treat customers and how to develop long term relationships.
Bob Kaufman is the best salesman ever. He is the reason I continue to lease BMWs year after year .i have followed him to whichever dealership he is in He makes the experience seamless easy and a he is total pleasure. Honest , warm and does exactly what he says he will do. .
Called Service Manager, Hilario Suarez with problem and he said bring it right over. Result, problemed solved in an hour. Cant say enough good things about BMW of Bloomfield ! This is my ninth car and of all the dealerships I have dealt with they are the best !
I recently leased my fifth car from Circle BMW in Eatontown, NJ. I would recommend this dealership to anyone who is looking for superb service and an overall great experience. My salesman was Robert Cavalieri who is top at his job. He is reliable, true to his word and a great salesman. I am really happy with my new car.
The whole process was great. Quick and easy which I was honestly not expecting. Ed was extremely helpful throughout, which I truly appreciate! I am extremely happy with my new car.
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