The Easiest Car Buying Experience I've Ever Had
December 3, 2018
I've historically been a lower-price new car buyer who pays cash and keeps and carefully maintains a car for many years. This time around, still intending to pay cash and keep the car for a long time, I decided to look for a higher-end used car of recent vintage in order to combine a higher level of comfort and reliability with a good value for the price point. I was more than a little nervous about the type of dealership, quality of vehicles, and the kind of sales experience I might encounter. My experience with Sevag Motors put my concerns to rest from the moment we walked in the door. First of all, the car I ended up purchasing (a 2014 low-mileage BMW sedan) proved to be exactly as described when it popped up in my Carfax search, obviously well-maintained and beautifully presented in the showroom at a remarkably reasonable price given the low mileage and excellent condition. Philip Sevag was pleasant, completely professional, and extremely knowledgeable about the car, taking plenty of time to thoroughly explain its many features to me and my husband in the showroom and during our test drive. Best of all, once we returned from the test drive, he left us completely alone to discuss and decide. Absolutely no pressure and no hard sell, just a salesperson who knows they have a good product and a good reputation of long standing. When we decided to go home and consider it further, he thanked us politely for coming in, encouraged us to call if we had any questions or needed additional information, and didn't try to pressure a sale. When we returned and made the purchase three days later, Philip took at least 30 minutes to sit in the car with me, as the primary driver, and explain every single aspect of its operation clearly to make sure I understood all of the features and controls (an interior very different from any car I've owned before) before I drove away. Overall, my experience couldn't have been easier or more pleasant, and I wouldn't hesitate to recommend Philip and Sevag Motors if you're in the market for a top-quality used car.