Euna was fabulous. I bought my BMW from her sight unseen and from 3,000 miles away. The vehicle was everything she described and more. Her assistance with the shipper was spot on and trouble free for me.
Ernesto Motta and Steve Hourican went above and beyond to make me feel at home and maximized my car buying experience! Not only was it quick and easy, but they helped me make sure that it was the best financial decision at this time. Thanks guys!!
The staff at Park Ave BMW is outstanding. Andy made this purchase easy. Matt and Jack made the pick up of the vehicle an easy experience. Andy is one of the best sales people I have ever dealt with. No nonsense, you buy the vehicle you want, not what they want you to buy! I strongly recommend this dealership! A note to all, please purchase the GAP insurance, this is one of the most important decisions when signing the papers. Do not get caught short insurance wise, by not protecting yourself!
Truly had a great time at this dealership. Beat experience I???ve ever had buying a car. Might buy my next car from there as well. Even though I???m from Connecticut. Chris Gomez was great as well. I hope so more deal with them.
All went well with Brian in sales. I previewed the car over the internet on Cars, got a deal sheet by email and drove from Maryland to New York here alll went well Until the business manager was so busy that I waited for an hour + to sign papers. Brian was great but the process took too long. Of course it was Black Friday. The 240 I X Drive is great. Larry
I leased a BMW from the Mamaroneck location and my experience was terrific. The dealer & my salesman, Lee Porrazzo, were very personable and helpful. Also super knowledgeable and til this day Lee is always there for support and questions regarding my vehicle. He provides superb customer service.
The best service in any Bmw dealership Iv been to!
by A. Vanyukova from Bronx, NY
November 19, 2018
After having leased a few BMW’s from dealerships, i found myself at the mamaroneck one. My sales guy was Lee and he was beyond helpful. I came near closing time and he spent almost 2 hours with me and stayed late to answer all my questions! Obviously i leased the car but even after his portion of the sale was over, to my surprise- he didn’t leave! He stayed until i finished everything and made sure everything went smooth and i was happy! What was even more shocking! He actually reached out about a month or 2 after i left just to see if i was happy with the car! I can say for sure that i won’t be leaving this dealership due to the care and kindness this sales rep showed me! Thanks so much Lee!
I was so impressed with how fast Al and his team worked to have my dream vehicle available for me the day I bought it. I had been shopping around quite aggressively for a while and the process was nightmarish. Al and Marc eased all of my anxiety and frustrations. They we’re professional, kind, and funny. I will definitely do business with them again!! Thanks guys!
Excellent experience at the dealership. Al Shkreli was extremely friendly, professional, and knowledgeable. Got a great deal on CPO vehicle. Car buying experience was no hassle and the dealer was very accomodating on my time. Would highly recommend to any one looking for a car!
Very positive experience. Pat McHugh was extremely professional and knowledgeable...but was also flexible in terms of being accessible to meet in person as well as via phone / text. And the one time he wasn’t available Ross stepped in and was incredibly helpful. All around terrific buying experience.
I am often intimidated by the car buying process however the agent Tom Forte put me right at ease. He was helpful and informative and made sure I found exactly what I wanted. I am so glad that I chose BMW of Greenwich to begin my BMW journey.
Excellent customer service! Alex was friendly and knowledgeable. Sales floor was comfortable- great new CPO building. Ross was very good at explaining the functionality of the vehicle. Great team- thanks!!
I had a wonderful experience purchasing a BMW X 5 from Al La Fata at BMW of Greenwich. Al was very knowledgeable and agreeable. He was very considerate of my time throughout the process. He was always prepared and on time for any appointments that were made. Thanks again Al,
I bought a certified BMW 435 xi from them just recently. Dealt with Stephen Shaughnessy, who couldn't have been more helpful or knowledgeable. Great service and a good price. Highly recommended. You can't go wrong asking for Stephen.
Came in to Rallye for the car???s first oil/filter change and tire rotation. Told my service rep Chy that I needed to be out quickly, and he made sure I was on the road before the time I requested. Fantastic!
The service folks at Rallye BMW did a fabulous job. Adam and his team got me in and out of within minutes with a loaner. Adam called me later that day and explained any issues. My vehicle was ready in a couple days and when I picked it up, which only took about 10 minutes, my vehicle was washed and cleaned and in perfect shape. Every time I???ve had to use Rallye Service it has been painless and extremely efficient so I could get right back to work without missing a half of day.
The entire experience exceeded my expectations at every level! The diagnosis and explanation were presented in a way that I understood exactly what was wrong with my car. Every single one of the staff members were professional, polite and respectful!
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