I worked with John Won and Henry Wu. Both were very responsive and easy to work with. They got me the car I wanted at a great price. They delivered the car to my office. The entire transaction was quick, easy and painless.
very testingly good. it found it interesting how they did...
by Manojshara from DealerRater.com
September 3, 2018
very testingly good. it found it interesting how they did what they did. very personable, good knowledge and over all really wonderful to deal with. Wish there were more care parts for me to choose from so I could customize my ride and get personalized service. for future reference I would love some bucket seats to be there
I live in the South Bay area and I drive to Pacific BMW...
by V_Manta from DealerRater.com
September 3, 2018
I live in the South Bay area and I drive to Pacific BMW for sales and service needs. I has been with this dealer since the mid 80's and have purchased all my BMWs from them. Whether in service or sales, I am treated with respect and honesty, which I value most, especially these days. I highly recommend this dealer.
great service. got a loaner without an appointment in one...
by lomike from DealerRater.com
September 3, 2018
great service. got a loaner without an appointment in one day. i thought their pricing is okay and not too bad and got a free car wash too. All bmw service depts are pretty expensive to start with. I also test drove 5 different cars and love the new building but parking is tough to find around brand blvd. area.
I had a very positive experience at pacific bmw when I...
by ch_jpm from DealerRater.com
September 3, 2018
I had a very positive experience at pacific bmw when I decided to buy my first bmw. The salesperson was extremely upfront and honest regarding my questions and concerns. Even when my car needed to be serviced, the entire process was very smooth and I received a loaner car without any hassle. I look forward to my next car purchase at this dealership.
Alan gave me a great deal on my 2018 BMW X3 M40i, every time I have a question about anything, he has the answer and responds quickly. Great guy overall... if planning on purchasing a BMW, see Alan at Long Beach.
Jon Lewis!! Man I’m so happy every time I bring my car in for service or just a wash.. He goes far and beyond to take care of me and my car. Great guy!! Always greets me with a big smile. Very helpful and does more than I request!
I heartily recommend Anthony for all your service needs. He is 100% customer focused... and very helpful. Always does the followup, makes sure you are completely satisfied with the support. Great guy. Ontario BMW is lucky to have him.
Long time coming for this review.. After having issues with my BMW and not getting them corrected at another Dealership, I tried Ontario and take goodness I did, the customer service provided by Anthony Zabala is by far the BEST! Anthony thoroughly explained what there technicians will do to find the issue and have my Alpina running with no problems. Communication is key for me and Anthony exceeded my expectations, takes his time with my vehicle as it was his own! I will always bring my BMW to Ontario and will continue to refer customers to Anthony. Thanks Ant!
This place always exceeds my expectations. My advisor Sergio always makes me feel right at home. There's always great coffee & plenty of water & goodies to munch on. It's a great place to service your BMW.
The most pleasant experience buying a car in 58 years! I usually dread it, but this was actually enjoyable! It took under 2 hours! Staff is amazing and Don Engle is the guy to go to! Very professional and knowledgeable. Don???t bother shopping around if you want a BMW. Century West BMW is the only dealership you need.
Zach and Jarod are the dream team! They were very kind and professional through the whole process of helping me purchase a new 2019 X5. Zach took my order for the X5 two months before it was released and it arrived 30 days before expected. I was so excited! Zach handled a lot of the paper work be I arrived at the dealership and what was left was speaking with Jarod in finance. Jarod was also extremely helpful in explaining all my options but allowed me to choose what was best. Best sales and finance experience of all time. I???ve been driving a BMW since 2005. Owned one, and leased three from other dealerships and didn???t have a good experience each time. This was my first visit to Century BMW West and I met Zach. This will be the beginning of a long term relationship with Zach, Jarod, and Century BMW. Thank you dream team, you guys are the best!!!
Century West BMW is an awesome place to get your car! I???ve gotten my last 5 cars there & the service is bar none the best out there! Had my car serviced today; they put me in a bmw loaner and my car was done and washed within 3 hours! Can???t say enough about how precise and accommodating they are!
This dealership was fast. Our service advisor was Allen Yadegar, he was very friendly and informative, kept us in the loop and explained the details of what was being serviced on my car. I will defiantly return to this dealership for future servicing. Thank you
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