I inquired on a vehicle and received a very prompt response through both phone and e-mail. Unfortunately, the vehicle that I was interested in had been sold earlier that day. They apologized for the inconvenience and even gave me a time frame for the ads to be removed.
I received a follow-up a day or so later to see if there was anything else they could assist with. I have my heart set on a very particular vehicle, so I declined, but the extra effort was appreciated - even more so because they have not continued to reach out after making it clear that I'm out of state and not looking for anything except that particular vehicle make / model and options.
We were online car shopping and inquired about a vehicle. Within several minutes we were contacted by Lauren Bierria (client advisor). I was able to reach Lauren on the phone and we started chatting about the vehicle that I had inquired about. Long story short, we went the dealership, did a test drive, and bought the vehicle that my wife wanted. Lauren is easy to work with and he helped make buying this vehicle a pleasant experience. We would definitely deal with Lauren again. He is a nice guy and we enjoyed speaking with him.
After a long day of car shopping you never know what you???re going to get from a dealership. Stives made the car shopping experience smooth and painless! He was genuine from the beginning with our best interest in mind. I felt like I could trust him when he said he was offering the best possible deal. Honestly, I didn???t not think I could afford a brand new car! But Stives explained Hyundai???s new lease program and I found that I could actually walk away with a beautiful brand new car with an unbeatable warranty. The whole experience was excellent from Stives to his manager to their accounting person???all wonderful, kind people. I???m so excited to have joined the Hyundai family of Coconut Creek!
Maria provided excellent customer service! She demonstrated and extraordinary ability to understand my needs without being ever making me feel pressured. She is very knowledgeable and extremely quick! She was extremely patient and helpful, and despite having to stay past showroom hours, made sure that the car was in perfect condition before I left. It was a pleasure working with Maria, I highly recommend her!
Awesome Customer Service and vehicle inventory.
The best Financing options and service ever.
This was my 7th car and bought it for the first time from Audi Indy and my experience has been the best so far compared to any other dealership in town.
Donnie Jones was my Sales Agent and was very professional and understanding of our needs and helped us with the entire process to precision! Also the entire Finance department are rock-stars!
Thanks for the amazing experience of car buying and helping me keep my faith in good salesmanship and ethical processes!
Than you so much!
I loved the care and service at Alderman Imports. They make sure they find you the most perfect car for you and there is absolutely no pressure. I would highly recommend them. What a great experience. My sales specialist, Zenah Cole, was the best!
The entire experience exceeded my expectations at every level! The diagnosis and explanation were presented in a way that I understood exactly what was wrong with my car. Every single one of the staff members were professional, polite and respectful!
This is the 6th car I have bought from this dealership I feel confident and trust the people I have dealt with, I consider Haig and JD friends of mine along with other team members as well Kevin in service has been awesome as well to my family. No pressure or stress just the way it should be.
Leo Guzman is the best! He goes above and beyond, working tirelessly for all of his customers. I have never worked with a dealer that was more down to earth and cares so much about making the customer happy. Thank you Leo!
Overall I was dreading going to the dealership, but surprisingly when I got there I was greeted by a Sales Manager named Adrian. He introduced me to his Sales Associate Julian who took great care of me. I can tell you that over all they made it a pleasant experience for me and got me into the vehicle I wanted for a price that was exceptional. I highly recommend you asking for them when you walk into Bell Honda if you want a good experience.
They did not give the Sport Bars to me that were in the pictures online! I have asked twice with no response and I believe if that’s the way the Car appears online then that is what should be included in the Sale.
We had a bit of a rocky start with service at Lithia. We showed up to view and drive a Jeep and talked to 3 sales people before we connected with Dakota. Dakota has a very calm and patient demeanor and matched our personalities perfectly. He quickly helped us identify where the Jeep was and ultimately helped set up a time to test drive. Dakota always promptly responded to our texts/calls and made himself available when we needed him. He was knowledgeable about the vehicles and was extremely professional and patient through the purchase process. I wish I had an option to rate Dakota specifically through this portal, but I would highly recommend you request Dakota if/when you're interested in any vehicles at this dealership. I will be calling Dakota for my next vehicle purchase as well.
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