My experience with this dealership was outstanding! They go above and beyond with their care and customer service. I have never experienced service to this magnitude! They rock!
Fantastic drivers car
by Eidsta435 from Raleigh
August 3, 2018
I wish they made this car in manual transmission. Looks fantastic, drives great, comfortable yet supportive seats. Reliability is not perfect. I one year of ownership between 55k-65k mile mark, we had a lock actuator stop working, and a fuel neck replaced. Overall great car. Fast, fun, and comfortable grand touring convertible. Very quiet when top is up, feels just like a hard top car.
I am really appreciated to write this review，I bought an 2013 Audi S7 from this dealer，Luxry Car Outle. My seller is Brandon，a really kind and patient man.
I am a university student and this is my first car in the America, so many things I don’t know but Brandon helped me a lot. He helped me ordered small parts for this car to replace and he checked everything of this car then shipped to me just a one night.
Audi sometimes have a little problems but whenever I call Brandon for help, he was so patient and nice to give me suggestions to figure everything out. This company is very reliable and their service really made me satisfied. I am so happy that I bought a car from them, and I am with pleasure to meet my seller, Brandon.
And now, I enjoy driving this car to go to school, everything is so nice and I love this car so much! The experience of buying the car from this dealer was so great, I am a new student here so I don’t know how to express my thanks exactly, I think I made a right decision to buy the car from this dealer!
Thanks for my seller,Brandon. And I really recommend this dealer, you can go to the dealer to see all the cars they have then choose your favorite!
2018 340i with Sports pkg and Track pkg, M 4 less
by 340Fan from Wilmington, NC
March 12, 2018
What's not to like, performance, comfort, 4 pass capability and great ride and handling at a reasonable price. The melbourne red exterior with black leather is a stunning package.
I have been wanting a Audi S4 for sometime, based on a family member's recommendation of Ultimo, I checked their website, and found the exact car I was looking for, I stopped in to check it out and was greeted my Michael. Michael was very easy going and very knowledgeable. He let me test drive the car, and let me check it out. There were no high pressure sales tactics. I went home to think about it, and ended up going back a few days later to test drive it again and ended up buying it. About a week after buying it, the transmission started making noise. I contacted Michael and Scott at Ultimo, they had me take it in to a shop that they prefer. Turns out the transmission needed to be replaced. Ultimo paid for the replacement and provided a loaner car for me. I am very glad to have my S4 back! Michael and Scott were very pleasant to work with. I look forward to doing business with such a stand up place again.
Good Car for a Tall Guy
by BJ from Sterling
October 18, 2018
I was skeptical of the space in this car because I’m 6’3’. However, as the driver it is very roomy and comfortable. Back seat isn’t functional for others but if you don’t plan on using it, you’re golden. Great ride, exterior styling is top notch. Interior is clean. Definitely recommend.
I have taken my 2006 Range Rover to Howard Orloff dealer on several occasions and received great customer service from Ikram but the mechanics are careless and don't pay attention to detail. My truck was there for almost 2 months, only to receive it back with the engine cover in my trunk. I had to place it back on the engine myself and after taking my truck back in to address some sensors. I asked Ikram to make sure the mechanics mount my engine cover from the previous visit. I received my truck on yesterday afternoon and last night took a look under the hood, only to find the cover had not been mounted. I shouldn't have to go under the hood to verify that work has been done. Careless!
Amazing all around vehicle.
by Pmk from Island park, NY
November 28, 2018
Sporty, luxurious, comfortable, spacious, reliable and looks amazung . BMW really is the ultimate driving machine. All around, I dont think I'll drive another make again.
Walked in one day after previously looking at a new car in the lot for my wife. Within 10 minutes after talking to John Vanik and Tim Duda I received and excellent lease deal on a new Rouge Sport that I could live with.They gave me a rock bottom deal, much better than I had expected. A few days later I came back to lease the vehicle. They also gave me a great price on the paint protection package.
They were very courteous and helpful. I would recommend them and the dealership.
My favorite BMW from the other 2 I’ve previously o
by Ocxbmw from Irvine,ca
October 12, 2018
Happy with all the options on the car. Red leather, M sport kit, adaptive led headlights and a manual transmission. Already familiar with Bmw cars so this is a move update to all the features I didn’t have on my previous models
Very easy to purchase, the entire thing happened over email and the papers were signed via overnight FedEx. Less than 1 week later, the car was in my driveway. It does take longer than a traditional dealer, but you don't have to sit there for hours while the paperwork and financing takes place. The car came in immaculate condition, no paint chips, no scratches. Interior was perfectly detailed and cleaned. Good price, low mileage, clean history report.
The perfect vehicle for us!
by Ruth S from Richardson, Texas
November 21, 2018
Great styling, superb performance and comfort. Been driving BMW's for 25 years. Nothing drives like a BMW and nothing beats buying a BMW from Bob Cawthon at Classic BMW
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
It's a form of transportation
by AEBE from Kansas City, MO.
November 12, 2018
This is a good car and provides all the you need to get from point A to point B.
However, the problem is the cost of owning and operating. This car is way to expensive to maintain.
Some people not used to German cars will say the ride is very stiff or firm but that is what a good handling car normally feels like. Great handling, decent performance and plenty of amenities. Fun to drive and a great car to be seen in. Not my first BMW and hopefully not my last.
Love this car! Test drove many cars to find the right convertible for me - and this is the one. So much fun to drive. Convertible top does add extra weight, but its much less noticeable than in the 440.
I am currently shopping for a car for my daughter. I stopped by Lux Cars and looked at a couple of vehicle with Keisy. He is really patient and doesn’t pressure. When my husband and I finally agree on what to purchase for our daughter I’ll definitely come back to see keisy. Thus far he has been the easiest sales person to work with so I’ll definitely be back.
Show stopper - like owning two different cars
by NaivivBMWLover from La Jolla, CA
July 14, 2018
This car is perfect for someone who loves feeling special.
The 435 was first made in 2014, so there are very few others on the road (unlike the 3 series.) Additionally, Midnight Blue is a very rare color for BMW (not your boring black or white) and mine is simply stunning to look at. The Dakota Saddle Brown interior is also unusual, and suits the exterior well for a very elegant color combination. I picked it up as a European Delivery, so this car is extra special in the US with the European features (side mirrors, bumper features)
She is perfect for classy cruising around town in the summertime... and fast/powerful when you want her to be! (I got her to 135 mph on the Autobahn!)
One of the best experiences we had buying a car. We went in just to take a look at a used SUV. It was listed as the second best price with the 3rd lowest miles around. Thought it was too good to be true.
We stopped at the dealership and went straight to look at it. Very good shape for the year. Went in to ask to take it for a test drive and was approached by a Salesman Alec Polivka. Great young man, easy to talk to and polite. Gathered our information, pulled the car around, and went along with us for the drive. After getting back, we started the 'dreaded' process of negotiating a price. Not the bad experience you hear horror stories about. This is where we were introduced to the Sales Manager.
Brent Reeves came and asked what he could do for us. He wanted to close the sale. We had a little give and take, but came to a price that was where I wanted to be at for the total price. Again very polite, easy to deal with, and quick with any answers to our questions. Now I have to say at this point is where I started to get nervous. I have read other reviews that the finance department was not up to rest of the standards of sales department.
This is where George Othon came to get us to give us the low down on the final price and payments. Accurate, efficient, easy going, and funny. We didn't want any extra warranties of protection added to the costs of the purchase. I was relived when we did not get the hard sell on trying to get the add-ons at the end of the sale. Payment was less than what we were quoted before on the sales floor. This was a pleasant surprise, usually it goes the other way at dealerships and try to squeeze every last cent out of the deal.
The only odd part was the layout of the inside of the showroom. This is so low on the list I didn't even want to mention it. I don't believe everything in the review should be positive, but I needed to stretch to put in something that I didn't like. I may or may not receive the best deal around. It felt like I did and it was in our budget. Our last car was purchased at the Elgin McGrath location. That was a average experience where this was a great experience.
Best BMW ever driven!
by JustanathaBeemer from Gulfport, MS
March 12, 2018
Org Mfg Basic Warranty: 4 Years/50,000 Miles
Org Mfg Powertrain Warranty: 4 Years/50,000 50,000Miles
6 Cylinder Gas Turbo
They customer service was very good they helped me out a lot the my was very kind especially since I drove 2 hours to look at a vehicle
Handles nice on the turns
by BMW convert from Louisville, Ky.
October 22, 2017
I researched for a year and test drove several before I chose my BMW. I have always had sport cars but I needed room in the back for growing children and seats that an elderly aunt or mother could get into. I got everything I needed with my coupe. The front seats raise quite high so elderly family members can easily get in and as my six foot nephew said after I asked him if he had enough room in the back "surprisingly yes!" All of this plus I still have my sporting coupe that takes a nice tight corner!
I’ve recently purchased a 2018 Chevrolet Camaro from this dealership and the car came as it said by them and on the website..... clean car .... I love the car, and it’s a joy for me to drive it everyday and see it out on the driveway when I wake up. By far one of the best experience I’ve had purchasing the car and the process of purchasing it was quick! Best dealership that I know of and I will go to them for future vehicles. Thank you Alex and the Driven Auto Team!
I have bought many cars over the years and have been a loyal Lexus owner. I was disappointed in the newest design of the Lexus fleet, so felt the need to look around. I had stopped into your dealership a number of years ago and had worked with Tom Brandt. Although, I opted to return to Lexus, Tom had left a favorable impression and I had saved his contact info on my phone. So I looked him up. Tim was very professional. His approach was laid back, no pressure whatsoever and his enthusiasm for BMW was infectious. We took a short test drive in an executive driven 530. I loved the car and came back to buy it a couple of days later. Jori was terrific as well and I was in a hurry. She got me out of there in no time. I came back a week later to learn the ins and outs of the car. I hated to leave Bredemann. I only hope the rest of my experience at your dealership will match my buying experience.
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