Alex was awesome! He worked very hard to make sure I was able to get the bmw of my choice at the price I can afford. He had a genuine level of honesty and was very knowledgeable and thorough when communicating to me about the M235i. He also shared great advise for me on what needed to be done to get it. Thank you Alex!
I was so impressed with how fast Al and his team worked to have my dream vehicle available for me the day I bought it. I had been shopping around quite aggressively for a while and the process was nightmarish. Al and Marc eased all of my anxiety and frustrations. They we’re professional, kind, and funny. I will definitely do business with them again!! Thanks guys!
Excellent experience at the dealership. Al Shkreli was extremely friendly, professional, and knowledgeable. Got a great deal on CPO vehicle. Car buying experience was no hassle and the dealer was very accomodating on my time. Would highly recommend to any one looking for a car!
Very positive experience. Pat McHugh was extremely professional and knowledgeable...but was also flexible in terms of being accessible to meet in person as well as via phone / text. And the one time he wasn’t available Ross stepped in and was incredibly helpful. All around terrific buying experience.
I am often intimidated by the car buying process however the agent Tom Forte put me right at ease. He was helpful and informative and made sure I found exactly what I wanted. I am so glad that I chose BMW of Greenwich to begin my BMW journey.
Excellent customer service! Alex was friendly and knowledgeable. Sales floor was comfortable- great new CPO building. Ross was very good at explaining the functionality of the vehicle. Great team- thanks!!
Euna was fabulous. I bought my BMW from her sight unseen and from 3,000 miles away. The vehicle was everything she described and more. Her assistance with the shipper was spot on and trouble free for me.
Ernesto Motta and Steve Hourican went above and beyond to make me feel at home and maximized my car buying experience! Not only was it quick and easy, but they helped me make sure that it was the best financial decision at this time. Thanks guys!!
Euna Wilson was very friendly and extremely helpful with my X3 purchase. She went above and beyond to make the experience great. Thank you very much! I will definitely be calling you when I am ready to make another BMW purchase. Angelo worked with me on the price (After some pleasant negotiations) and was very realistic on the company's business tactics. Thanks!! Sean was professional, thorough, and me feel comfortable. He is an invaluable asset to the company. PENSKE...value your internal and external customers!! They both are the reason for the company's success.
The entire experience exceeded my expectations at every level! The diagnosis and explanation were presented in a way that I understood exactly what was wrong with my car. Every single one of the staff members were professional, polite and respectful!
I bought one of their value cars which wasn't as expensive as other cars they sell but they treated me like a VIP. Yussef Ward was a pleasure to work with and always followed up on various emails and texts. I would highly recommend Yussef and the whole team at BMW of Darien, awesome experience and love my BMW 428xi Convertible!
You meet at the entrance service people, they are all organized, all goes very fast, I got a loaner, I was in and out in no time, nice friendly people, I couldn't shop for BMW in another place. They called when car was ready. I was very satisfied.
Every time I got to this BMW in Darien I am pleasantly surprised at how quickly they address my issues. I am never left in a waiting area and my loaner is ready to go. Check out is equally as fast and efficient, and my car comes out properly repaired, and with a beautiful shine from the complimentary car wash too! Have gone to other dealers in the past for service and know that this is unfortunately NOT the typical experience, so I am happy to provide this positive review to BMW Darien. Keep up the good work!!
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