A disagreement on the down payment prevented me from getting a car I had looked for and wanted for an extended period of time.. initially the agreement was for a full cash down payment equaling $2,100... I told them that I could possibly be willing to trade my current car in as part or the whole amount down.. from there on they told me that they could only take my car as trade in for $ 1,000 .. (noooo) and then on top of that a $1,000 cash...well I didn’t want to take 1000 for my car so I said I could do the 2000 cash.. they said the banks refused the cash and would only do it with the car as trade in.. I told them I didn’t want to use my car as trade in once again , and they gave me a buyback option on my own car for $1300.... none of it made cense to me as being in a consumer position.. So in the end I didn’t get my dream car although I was willing to pay 100 more in a cash down payment.. sad day
It was kind of a long wait to get registered for service but once registered and they realized the wait could be over 3 hours, they gave me a nice loaner. They called me about 5 hours later. They were very friendly and professional. I expect to be a regular customer
After a lengthy search for a good used BMW 428i and dealing with mostly BMW dealerships, BMW of Midtown not only had the exact vehicle we were looking for, but the service provided by Sergio Jimenez was outstanding. This was an out of state purchase and he answered all my questions and made the transaction absolutely painless. Would highly recommend this dealership and Sergio.
Joe Fuentes in Service did an excellent job in making things easy for my wife to get our X3 repaired. Efficient, to the point, courteous - unfortunately rare in many service businesses but Joe has all three in abundance. Thank you for a great client experience.
Hi u have given v good response to my email which I sent regarding BMW car which I was looking as I am from India I can't afford to get it from usa so I was planning to visit USA for 2.years contract from August this year as I need a car as soon as I arrived or before arriving I will buy it from ur showroom as my cousin is leaving their I just inform him when I need he will pick me with my new car which taken from u when ur response is so good just for email than what good things is there when I get one from u thank I
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