Purchase Experience Redeemed First of all, absolutely love the vehicle hence I'm a returning customer. I was contacted by the general manager about upgrading my vehicle lease 4 months early. I agreed, completed paperwork, and received the vehicle. There was a mixup in the remaining balance for the old vehicle but I'm happy to report that this has been resolved. I do like this dealership and the people there.
My salesman Kyle Harrell has given excellent customer service from the first time I walked into the dealership. He ordered me a new vehicle and has kept me updated throughout the whole process. I never felt high pressured to get anything other than exactly what I wanted, that includes the final paperwork with the Finance Manager.
I had a great experience at Driver's Select this past Saturday. I worked with Charles McCormick and I couldn't recommend him enough! He was very personable and knowledgeable about each vehicle. I felt like I could trust Charles and that he truly had my best interest at heart. If you're looking for a car, go to Driver's Select and see Charles!
If you're buying, call Brian Giroux. If you're taking your car in for service, use Alan Solis. I've purchased two cars from BMW of Austin; both of which were great experiences. Brian was knowledgeable, helpful, not pushy, and was super polite to me, my wife, and daughter each time. Alan Solis in service is also amazing. He's kept me informed every time I take my car in, made sure I had a loaner if it was a longer appointment, and breaks down what can wait, and what needs to happen now. Both of these guys are phenomenal and I HIGHLY recommend them.
I went in to find a used car that I saw online. Marc was very helpful and didn't use any pressure sale tactics. He was quick to respond to my initial inquiry and follow up afterward. I haven't purchased a car yet, but would definitely return here.
Quentin Johnson is a phenomenal sales rep- knowledgable about the vehicles, without the aggressive sales pitch I have come to expect car shopping. I would purchase a Mercedes from him any day, and Plaza is truly lucky to have him on their team.
From my first phone call to the dealership days before buying the car, till now a week later, Sara Griffith has been nothing but helpful and proactive, focusing on what I wanted in a new car. She asked good questions and listen to answers and found the car that was right for me. I never felt like she was trying to fill a quota or upsell me on anything. She has stayed in touch, to make sure I understand how to work my Mini and that everything is functioning properly. I wish Sara were in real estate, because now I need to buy a house!
I purchased a used BMW i3 at Melbourne BMW and my experience was fantastic. Jo Carter worked with me in every way to make this an enjoyable, stress free buying experience. She is highly knowledgeable of the vehicles, friendly and a pleasure to work with. I highly recommend this dealership.
When we walked into the showroom we were greeted By Devin in a very respectful manner. He has outstanding customer service, knows his product and did not put any pressure on us. He made us feel welcome and worked very had to get us what we wanted and make sure we were happy. If you want to work with someone that listens and understands what you want, Devin is your man. Been buying cars for over 50 years, best salesperson I ever met. Go see him and you will have a wonderful experience.
What an amazing experience from start to finish, and I wasn't even buying new. I found the Audi A6 of my dreams, and I couldn't be happier. Rob Howry took great care of us, and was a consummate professional from start to finish, and a great guy. Everyone I dealt with was top-notch. I would definitely buy from Faulkner BMW of Lancaster again.
My recent leasing an X2 from Habberstad was totally different from any other dealer I have I have dealt with. Your salesman, (Tom Drake) made the experience a pleasurable event. I definitely will recommend Habberstad to my family and friends.
The professionalism and courtesy was beyond exceptional. Showrooms were spotless. My point person was Justin Martinez he handled my trade in and putting in my new BMW. Joseph Saint-Val was my BMW genius. He spent over an hour sitting with me in my new car. He covered all the bases in acclimating me with my car. Joe was super professional and extremely knowledgeable. The last person I sat with was Helga Carroll who handled the financial segment.She was extremely knowledgeable and explained every little detail to me. All in all my experience at Competion BMW was perfect.
Dawn, Chris and Ryan at Tully Manchester were extraordinary! Extremely knowledgeable, professional and ensured a pleasurable car shopping experience that exceeded every expectation. They were so helpful in finding the right car for us and worked with us to ensure only the best selection of BMW, financing and options. This is our 3rd BMW from Tully in 3 years and we will keep coming back as the people and service are phenomenal - if you are shopping for a BMW, this is the place. BTW the service team is also excellent, professional and very knowledgeable. 5 stars!!!!!!!!!!!!!!
I wanted to purchase a BMW for my wife for christmas. John made the whole process easy and straight forward. I was able to get the certified car she wanted at a good price. When my wife came to the dealership to pick up the car John had the car pulled into the showroom with a large red bow on the hood and a sign wishing merry christmas. None of these things in themselves are that extrodenary , but made me and my wife very happy. I would certainly recommend John Steele as someone you should speak with if you are even thinking of getting into a BMW.
Pranav Gill and the staff at HC Sudbury were a pleasure to work with. They helped me find the car of my dreams without going above my price point. Their sense of humours are also on point. They helped me feel an ease instead of pressured. I would highly recommed contacting them if you are insterested in a new car. They Rock!
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