Amazing experience with Matthew Mills! Professional and polite salesperson
Attentive to customer's needs
Salesperson went above & beyond — locating a specific vehicle, delivering vehicle to customer, staying after hours, etc.
Mike O. Thanks for coming in on your personal day to help complete the sale, your patience were put to the test, thanks for working with our unique and trying situation. Would 100% recommend your dealership to anyone wanting to have a remarkable experience.
I found a BMW that checked off the majority of the features I was looking for, but it was 4 hours south. I reached out to verify the availability and John Romell was the first person to respond to me. John was sure fast to respond to any of my email questions and we talked on the phone to arrange for the sale and delivery. John was very helpful in making the process smooth and pain free.
I recently purchased a vehicle from Jeff's. The experience was the best one I have ever had at a dealership. They were not pushy and I felt very comfortable. I will definately be buying all my vehicles to Jeff's and would highly recommend. Neko and Howard were wonderful! I could not have been mire pleased with the service I received!
Purchased a pre owned vehicle from Montrose Ford Lincoln and had a great experience. Super quick responses from the sales team (Dave) especially because we were coming from out of town. They made the buying process quick and easy.
Mr. Kasmer was easy to deal with and very knowledgeable about their cars. I drove 3.75 hours to buy my BMW because it was a good deal and it was IMMACULATE. The pictures were perfect and the car lived up to their description. Overall a great experience.
Told Steve what i wanted and my budget. He found me a car, one i thought i could never have, and than made it fit in my budget even with the service warrenty. If you want your dream car make it a reality.
Steve ! Thank you so much for your excellent and professional customer service ! My wife and I we do work in the customer service business and it is absolutely a pleasure and refreshing to see someone like you who has passion, who has honesty but most of all personality and creativity !!!
You are not just a sales man we do consider you as a friend ,you went above and beyond and you delivered a dream car for us !
We do wish you nothing but the best for the future and you're definitely going to see us purchasing many many more cars from you !!!
All the best stay well Zoltán and Judit !!!
Before I start talking about the dealership, I would like to share my experience with the salesman name Q. I found a one owner Dealer maintained BMW on cars.com. I called the dealership immediately and q happened to pick up the phone. I put down the down payment on the car to show him I was serious. I had 2 cars I had payments left on. I owed more than what the car was worth. Q got me the best interest rate, even my bank that I have mortgage w and been banking 11 years for could not march Q's interest rate. He also got me exactly what I owed on the car which is 2k above the kbb. Q also made sure he gave me the best price on the car.. I bought a one owner m5 that's been dealer maintained (black on black 6 speed) for 5-6k less than the fair market price... Q didn't convince me this was the car I wanted, he never forced h car on me but was so professional and responsive every time I had a question about the car. Experience could not be any better, the best car buying experience ever. The deal was so well put together I had no choice but to drive to Ohio from Virginia and take 2 days off from work. The finance manager(Dan) also made sure I walked out the dealership w the best warranties and best coverage and rate for the car. Overall never had a such a good experience buying a car. Honestly BMW is blessed to have a such a honest hard working friendly salesman working for them. Thank you Q!
Had a fantastic experience shopping for a used vehicle with the BMW Cleveland team. Keith Johnson was very friendly and helpful in helping this Volvo enthusiast make the conversation to BMW. Everyone I met was terrific. Great car buying experience!
Keith at BMW Cleveland was very professional. He as well as the team that help out everything together made my buying experience a breeze. Thank you so much!!
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