I had a great experience with Erhard BMW. They were quick to contact me after my first inquiry. They provided me with all the information I needed to make a purchasing decision. They were able to accommodate an out-of-state purchase with ease. When I flew into Detroit they had a professional young man pick me up from the airport and drive me to the brand new and immaculate dealership. My experience with all of the sales staff and financing staff were courteous, professional and personal. Everything was setup and ready so that I could get on the road as quickly as possible for my trip back home. The vehicle was exactly as I expected it to be from the description and photos provided. It was one of if not the best purchasing experience(s).
This is my first BMW and my friend referred me to Erhard and I am so grateful. I really felt like they took the time to get to know what I wanted and we met on a fair price. I love my new ride. Thank you Mike and Kevin.
My husband and I drove a long distance to look at a used car they had. As we pulled up to the dealership, they were having a family and friends deal party. As we walked in the door, we were warmly greeted by all the friendly staff members. As we looked around, the indoor show room was very cool and the cars they have we're all super clean. I was very impressed with our sales member warren. He was a super sweet and knowledgeable. He made the buying process that much better. the only thing is my husband wishes he could have got a golf shirt! Thank you to the friendly staff and we will be telling all our friends and family!!!!
Everything was as I requested don and James were knowledgable about the vehicle and some upgrades I want to do they have us tour of the service department and we are going to use you for all of our service needs.
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