Found a few cars I was interested in online. Called and was told how online works, but I was visiting Houston area the following week, so I decided I wanted to just go to the dealership. I was very impressed how easy this process was. After test driving four cars decided on the Maxima (my third Maxima). Was told it was not ready to roll and it would take a few days for it to be ready. I told the salesman that we were leaving Houston in three days and I needed to take the car with me. Thank you Sergio for making sure my car would be ready and texting me with updates, as I asked about the deadline promised.
Just sold my Car to them today. Entire process took around 25 minutes. Drove in with my 9 year old car. They inspected my car for about 10 minutes and gave me an estimate on the spot. Their offer was higher than what the car dealership had offered me. I expected the offer. I had my title with me. So, we completed the transaction there...it took around 10-25 minutes more. They gave me a cashier's check, that i enacted with my bank that day. Very simple and efficient !
Sloan was great from start to finish!! Made everything clear and simple! He made my car buying experience as pleasant as possible. I will definitely be recommending Sloan Hood to all my family and friends. This is the experience everyone should have purchasing a car I’m truly blown away!! They are definitely doing things the right way here!! Sloan Hood is the man!!
Best cars out there by far !! Even used !
by mcn520 from Westminster, MA
October 31, 2018
Definitely an outstanding car. I bought it with 31000 miles and it is still like driving a new car. Smooth at high speed, comfortable seats, lots of features and great performance as well as over 30mpg combined driving.
We had a great time. Sevice was great by all the staff. Stop by just to see the lot. And we ended up with a great car at a good price. Thank you very much.
A beautiful , super clean CAR!
by maryellen13 from charlotte
January 9, 2019
This is my 3rd BMW. I had a 3 and 7 series before. This car have great MPG . I do so much city driving that i was happy to hear of it's 4 cylinder twin turbo engine . It has the quickness I need without guzzling gas. So many things this car can do , I will take while to figure them out(and i mean that in a good way)
Jose is the most amazing client advisor I???ve ever had to work with. He is very straight forward and has a wonderful personality...which helps when negotiating. In all my years of purchasing vehicles, I sure wish Jose would have been there for each one. I had never been to this amazing new dealership but was very fortunate to arrive at a time when Jose was free and available. He answered all my questions and ensured if other assistance was needed for a response he went and brought the person to me. The negotiations went well and we soon arrived at a suitable price with minimal issues. The finance team was equally impressive. The transaction progressed smoothly and I was soon able to depart. Jay sure knows the way to ensure an efficient process. Returning the next day, I meet with Jaipaul who walked me through the vehicle features. His ability to make the features easily understood are exceptional. The dealership overall is easily a 10....but they have a jeweled star in Jose. He easily exceeds a 10. Thanks for making the purchase process go smoothly.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
August 10, 2018
Car feels sturdy and safe. Love how it looks - white with beige. Overall enjoying it very much.
However was shocked that it did not have Satellite option and it cost $600 to install. did read that BMW nickle and dimes and this certainly proved it.
I was looking for a specific car and they had it in stock. I live in CT, found a car that fit my needs in Philadelphia which is a lot closer than Texas.
by William S from Hempstead
November 7, 2018
First time I purchased a car from Certified Select Motors. Will not be the last. No pushy salesman here. Simple honest advice. So many cars to chose from. You won't be disappointed! Friendly, passionate staff. Thanks.
What an extraordinary experience! Abraham was professional, knowledgeable, and helpful in every way. I am not one to take risks and was hesitant to buy a car without seeing it. But it was not possible for me to go to Houston. I was reassured by many detailed emails and phone calls. Abraham answered my questions fully. I needed time to become comfortable with a long distance car deal, and he was supportive and patient. I researched ABZ Motors in every possible venue. They are as good as they say and offer the highest quality vehicles at the best prices in the nation.
When we discovered that a component of the car (the hybrid plug in charger) was missing, Abraham immediately ordered the part.
Abraham arranged for affordable transport and delivery of my car to my front door: a trip of 1500 miles. My C350e Mercedes Benz arrived in 36 hours, 2 days earlier than expected. It is in perfect condition. This car is beautiful, it might as well be brand new and it runs like a dream. With only 3500 miles on this MB, I have a “new “ car at 40%off. Thank you ABZ motors! Thank you Abraham!
Fernando Rivas is the best! His service was friendly and he made the process very easy. Bought a new BMW 3 series, can’t wait to drive it.
June 6, 2018
BMW s drive tight, corner well. Little sway or roll. 3 liter is faster off line, although the 2 liter shifts smoothly and certainly adequate .The interior is comfortable, entertainment center takes some practice . The A pillars continue to be a blind spot, and caution needed before pulling out into intersection. Mileage good. Not sold on run flats yet, as they seem more prone to leaks and damage and are not serviceable everywhere .No lane change warning or blind spot warning . Overall a very responsive sedan for commuting. and more fun to drive than an SUV or truck.
It was kind of a long wait to get registered for service but once registered and they realized the wait could be over 3 hours, they gave me a nice loaner. They called me about 5 hours later. They were very friendly and professional. I expect to be a regular customer
Drives like a dream. Wonderful interior. Would like to see open console space for things like my phone and work badge. Car came with a plug in charger with two USB outlets since there are none in the back.
Great experience. Staff was very attentive and and helpful. The process was fast and easy that in no time, we were already driving the car of our dreams. Thanks a lot David!
It's a Bimmer
by PHC from St. Louis, MO
July 23, 2018
I’ve owned several BMW sedans over the years, this one is nice’even with the 4 cylinder, its as quick, and more fuel efficient than my E60 2007 530xi ever was (which I still have). It looks good, drives well and I’ve had good success over the past 21 years with maintenance on the Bimmers.
I found the X5 online- called a salesman that my dad had purchased from previously that he had a lot of respect for. Kelly was knowledgeable, professional and very honest. As for me and my family- he's our guy.
This car buying experience was awesome. The staff was friendly and very helpful without being pushy.
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