My duughter recently moved to Phoenix and I was looking for a good used car for my use and a back up car for her. I purchased a 2010 Audi A5 convertible. I never seen the car except from photos before I picked the car up. There was a small mechanical issue with the top that was fixed by an Audi dealer. I have a great car purchased without physically driving or even seeing because of the great sales people especially Robert Mills.
Quick & Simple Experience with Great Customer Service!
by NChand52 from DealerRater.com
December 5, 2018
Great team to deal with! I called ahead and Robert was prepared for my visit. Both Robert and David made the experience a personal one. It felt like I've knew them for years! I will definitely be a repeat customer in the future and will recommend Certified Benz and Beemer to friends and family. Keep up the great work!
I really enjoyed the process of purchasing my Mercedes. Jana was super easy to work with and talk to and without any pressure whatsoever. Simply a joy to work with in fact I was going to go to another dealership when I didn???t initially find what I was working for, but I decided to stay and I found something that I liked because I enjoyed working with Jana. Travis in finance was professional and friendly and knows his craft.
I absolutely love this place.. I stumbled upon this dealership from a snow bird friend of mine that bought a convertible and just raved about the car and experience.. I must say, they didn't disappoint. I came in asked to see a car, the salesman was very helpful and extremely knowledgeable with the vehicle. The entire buying process was explained up front and they stuck to what they said they were going to do. After driving the car, they showed me their service dept where I'll be taking my car in for service. Trust a true skeptical buyer... These guys are on it!!! I felt like this was a very easy car buying experience and would definitely recommend these guy because they are doing it right!!!! Thank you Andy and Mr. James for making an expensive purchase a very easy and seamless transaction, I must say this was the fastest and easiest purchase I've ever made... Kudos guys!!!!
Jesus Bello was so responsive + absolutely informative. I appreciate all his help In looking for another car. My Father thought his professionalism was incredible. Thank you for your consistent help & follow up. We appreciated your all your time you gave!
I had the pleasure of doing business with JBA while purchasing a vehicle for my family. Being a first time buyer, Jeff was helpful and patient in explaining the entire process. I was treated with nothing but respect by the entire staff. This was by far the best experience I have had when visiting a dealership. Jeff and JBA will be on the top of my list when searching for my next car!
Can’t tell you what a great experience I had at this dealership with my salesperson Glenn. I drove 2 hours from Tucson and it was worth every minute! Glenn and the dealership delivered on every single promise on my used car buy and went above and beyond to make sure everything was perfect. I will absolutely be buying my next car here.
Purchased a used BMW i3 and had an excellent experience top to bottom. Staff was great, easy to work with and buying process was the easiest, most enjoyable I have had to date! (Have purchased 5 cars from dealerships over the years.)
Although haven't purchased a vehicle due to financing issues which are outside of the dealerships control they have been very patient and willing to work with us. Sales and financing have explained all details and gave my husband and I all options available.
BEAUTIFUL FACILITY WITH AN INCREDIBLE STAFF TO SUPPORT IT. I WILL BE BACK FOR FUTURE PURCHASES
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